There is no where saying that you have to check in at the diner. We were issued a key, went to the room, other guest were already on that room. We then had to go back to hwt a room noone was in and had to wait around for about an hour. Check in could've been at 6AM, we arrived at 5:30PM. They are very short staffed.

It was clean n nice , quite staf was great

Clean and great customer service fyi you check in at the diner in the front.

1

Terrible experience sign on the hotel said check with the diner next-door to register filthy filthy diner incompetence staff we left

Great place

The bathtub faucet would not turn on. When we finally got it on, we could not turn it off. My husband had to get his own tools to turn it off. This motel is understaffed. Two people taking care of the diner and the hotel. These 2 women were wonderful, however.

This is a totally unique experience in that it is literally out in the middle of nowhere and it has an old fashioned diner attached to it. You check in and out at the diner. The only drawback is that the toilets are terrible and clog frequently. They should replace those with a high flow flush kind.

Staff was excellent. The young person was especially helpful and kind. Staff at the dinner is friendly, warm and exceptional!

1st you had to go to the local diner to register, no elevator for luggage, staff very poor, door does not close automatic, latch didn't work, very unsafe, area very poor

Little bit noisy if you try too rest listen a neighbor went they open and close the doors

Nice cafe, good family food, friendly people.

Even though I booked the reservation 2 months in advance when we got there we were told we didn’t have a room because the train work crews were staying there and they have priority no matter, what so we are out of luck. There is no front desk, you have to walk about 30 yards to a restaurant in front to book. Thankfully Hotels.com found another room for us at another location in the next town.

No elevator. King size bed didnt feel like it was king size, and was told they were only on 2nd floor. Bathroom was tiny.

I will never stay here again. I was traveling and needed to stop because I was super tired and it was dark. I booked and paid for a room and when I got to the place they wouldn't get me a room, telling me they were booked. The hotel com said how many rooms were available so they did have rooms. They denied me a place to stay .

We booked off hotels .com and they turned us away when we got there. Said no rooms available, they contract rooms to the railroad. We had to drive 1 1/2 hrs to another town with rooms.

I reserved a stay at this hotel on Expedia.com, and after driving 45 minutes to the hotel the lady at the front desk said they did not have any rooms available. When I told her I had already paid on Expedia she said they had a room but they needed to wait for the cleaning employee to arrive to clean it. I waited 47 minutes for the room to be ready at midnight. The lady at the desk also double-charged me for the room, and now I'm having to dispute the charge with my bank. They are doing construction on the hotel which is understandable but this makes it quite noisy. This was my worst hotel experience in the last 10 years.

Rooms weren’t clean. They had to change our hotel room 4 different times.

Check in is weirdly inside penny’s diner, staff is rude! Inside the “hotel” Is dark, dingy and stinky. It’s taken over by the railroaders. My room key did not work, so I never entered my room. I was so frustrated that I just left and drove 40 miles to stay somewhere else!

The dinning car was fun and the room was fine.