Beautiful historic hotel. Excellent location with walkable shopping and dining. Directly on the beach with stunning views.

Super nice place, clean and quiet rooms. Had everything we needed for our stay. Staff was very friendly and helpful.

Great ocean view

We LOVE this hotel. This was our 7th time staying here, and we will continue to stay there well into the future. From the minute you get there, you are treated with respect and like family (ohana). The grounds are immaculately maintained and there are flowers and good scents around every corner. I will note - prices are outrageous. Drinks at the Mai Tai bar are great, but service is a little slow and very pricey. We ate at Azure for breakfast and it was a GREAT experience. Elaine, our server, was amazing and made it that much better. If you can swing it, get a beach umbrella. It gives you guaranteed shade and a place to sit and that is priceless. The hotel is located in a prime spot. Great breach, but also right in the middle of the city. You can walk anywhere. There are plenty of spots to shop and eat within walking distance. Don't be afraid to get off the main street and try a little restaurant and offers local food. Well worth it. Royal Hawaiian - we can't wait to come back next year.

Great spot!

This property and the entire staff is 5 stars. We loved every minute.

loved it! will be back!

Paid for a deluxe suite with an ocean view… was given a suite on the second floor with a view of palm fronds obscuring the entire ocean view. Requested a higher floor and was told that they had no other rooms available in the historic building. After living in Hawaii for over 20 years, this turned out to be the worst staycation experience ever. The woman who checked us in, was cold and unwelcoming. Waikiki has certainly lost its previous quality of service, while it has gotten even more expensive. Maybe okay, if you’re a once in a lifetime visitor to Hawaii, but we know better and this is not the way we wanted to spend our staycation. If you’re a local, go somewhere else, if you’re a visitor, good luck. Told us we had to check out at 1pm, even though we had their email that said we could check out at 2pm, because we were Gold Elite level Bonvoy members. But the manager wouldn’t even fulfill the basic benefits of our Bonvoy membership status. Showed him the email and he said he could only do 1pm, and that was after questioning who had sent me the email. Finally, it was the most uncomfortable bed we ever slept in. Both our backs were hurting after this stay.

Our family recently spent a fantastic vacation at the Royal Hawaiian, and I couldn’t be more pleased with our experience. The hotel itself is stunning, offering a perfect blend of luxury and Hawaiian charm that truly made us feel special. A special shoutout to Sully and Brandon at the Azure Bar — they absolutely made our stay memorable! Their warm hospitality, thoughtful service, and friendly personalities created a welcoming atmosphere that we genuinely appreciated. Not to mention, they served the best cocktails we've ever had, which was the perfect way to unwind after a day of exploring. Overall, the Royal Hawaiian exceeded our expectations, and we’re already looking forward to our next visit. Highly recommended for families seeking a mix of comfort, beauty, and top-notch service!

Outstanding property in every way possible. Gorgeous beach. Impeccable service. Historic building. Will return again and again. Only hotel to stay at in Waikiki.

I stayed at the Royal Hawaiian expecting a luxury experience aligned with Marriott’s standards, but what I encountered was shocking. The hotel is dirty, extremely dated, and poorly maintained. The room had broken furniture, a malfunctioning shower head, drawers that wouldn’t open, and an overall sense of neglect. The carpet was filthy, and to make matters worse, cockroaches made an appearance. There is no room service, which is baffling for a property that markets itself as a high-end resort. The entire operation felt badly managed, but staff were nice but they can't do much. Marriott should be ashamed to present this property as part of its luxury portfolio. This is not an “iconic” experience—it’s a misrepresentation that relies on history and branding to justify a high price for a subpar stay. I strongly urge travelers to look elsewhere.

The breakfast was really good and so is the bakery. I wish it just opened a little bit earlier.

Exhorbitant daily resort fee. For what? Rip Off.

Enjoyed our visit!

Beautiful traditions but needs a facelift. Carpets and rooms are very dated

I can not say enough this place is so beautiful, clean and the service you get is above any other place I have been I will never stay anywhere else when I come to Honolulu

Gorgeous iconic hotel on the beach.

We loved the Royal Hawaiian. It was a calm oasis in the middle of Waikiki once you were on the property. Love the banyan trees and rockers and historic atmosphere. Our bed was very soft and comfortable and our ocean front view was amazing. We rented beach chairs for the day and had an amazing time enjoying the beach. Would recommend!

Great location, but the property needs better facilities like Moana and the Sheraton. For example, lining up in the morning for 20 mins to order a non barista coffee at the bakery (which oddly closes midday?) is crazy.

Love everything especially the pink!!