We stayed 4 nights - our room was never cleaned or looked at in that time, the bins weren’t emptied at all. The black slime/dirt around the bath and sink left a lot to be desired and the masking tape over the bathroom door remained until we left. The staff were inefficient, the service was poor, the bar and meals were very expensive and were not worth what we paid and the menu was limited. The bar ran out of draught apple cider and estrella, on Friday the draught cider was still not replenished by the time we left on the Monday!! The rooms were boiling and we had a fan in the room moving hot air around. The Wi-Fi was also very poor. I would not recommend a stay here and will never go back. Videos can be provided on request

Peaceful place With decent pool size, unfortunately jacuzzi out of order

No restaurant available only a buffet!! No way was we paying £28 for an evening buffet. Really disappointed that this was not communicated on the website.

Really nice place to stay :)

The hotel is in a beautiful setting with the golf course on site. Staff were very friendly and helpful. Our room was nice but a little dated which I think is reflected in the cost. Overall a very nice stay.

We were upgraded to a suite which was lovely. Only stayed there for one night so can’t say much. All reception staff were excellent.

Stayed with my Cavapoo and the all the staff especially Sophia on the front desk were fantastic. Veggie breakfast was really good with best veggie sausages ! Great to sit on the terrace with good WiFi to be able to work on the Friday outside. Highly recommend the place to stay even though I do not play golf or used the pool.

No as expected. Should have read the other reviews. The spa you have to pay extra to use.

Lovely place

For the location and price I would have expected more. Breakfast was not great. Wi fi ok. Parking ok. Room ok.

Had a great stay , room clean, staff very accommodating and friendly Some parts need a bit of painting and updating. Shame we couldn’t have any treatments didn’t realise that they didn’t do any on a Sunday Food was lovely.

Couldn't open the window more that 2 inches and staff wouldn't open then for health and safety reasons lol. I'm not a child heat unbeatable all thoug there was fans in the room blowing hot air around . Would not stay there in the summer. Food that I had no great.

The room had everything you need but wasn’t clean and they don’t clean during your stay either. You can get new towels from reception, but no one is coming to get your previous wet/used ones. Reception desk is impressive and the 2 girls were smiley and attentive. Bathroom was ok but looking very tired. Shower was good and powerful. Parking is easy and the golf course looks good. For the price it wasn’t great value. We might stay again if we can’t find anything better, for the next Goodwood festival of speed.

Golfing facilities and bar superb. Buildings looking dated and tired

Very disappointing. Let down by poor and indifferent service* and by very disappointing food** *Some service was ok (the lady on check-in was friendly, if clueless about where food was being served!) but most was indifferent and the chap on checkout didn’t even break away from his computer screen to make eye contact or say more than three words (I assume, as we were checking out late, that he already knew who we were and didn’t want to risk asking if our stay had been ok). **I paid a lot of money for Dinner Bed & Breakfast, but (of three restaurants) only the bar area was open so our only choice was a very limited bar menu without even the ‘luxury’ of table service!

Loved our stay . Relaxing and the breakfast was amazing

Beautiful setting with a upmarket vibe around the complex. Entrance lobby and reception very smart. Staff were helpful. We decided on the cheaper windowless room knowing there was a skylight with natural light. But skylight blind was broken . Room was not cleaned or replenished over the two day stay. Leisure facilities were very good but at £10 per visit per person remember to bare this in mind in price comparisons. Food was reasonable but quite pricey for what it was. All said I would return even just for the pleasure of the golf course !

Turning up to find the front door 'out of order' and taped up with red and white plastic hazard tape was indicative. No air con in room. No fridge in room. No making up of room at all for 3 night stay. All inclusive dining menu appalling until complaint. Use of spa and gym not included for hotel guests, a £5 surcharge per person was required. We refused and were only allowed access for our stay without payment as we threatened to cancel the 2 x £95 massage treatments we had already booked. Litter and cigarette ends scatted everywhere in the general access outside spaces such as the restaurant terrace. The standard of cleanliness was generally appalling. Most of the willing staff were not particularly able and most of the more able staff were not particularly willing. Non dairy white coffee was an issue at breakfast, we insisted one morning and it was done through 'gritted teeth' and the next morning it was refused. The hours for breakfast are all wrong. 07-09 on weekdays and 07-10 at weekends. Both sessions end half an hour early and were policed with unnecessary rigor. The price of everything was 'top-end' and the value of much of it 'mid to lower end'. eg 2 x G&T £ 27.00. We played 9 holes of golf twice, the course was very good and not busy at the late afternoon tee times we had, but it felt very expensive to play and also to hire very average clubs. We just spent the one hour drive back home talking non-stop about how unnecessarly poor this experience was. Not recommended

Reception staff were absolutely useless, patronising and just a bit dim. Very unhelpful.

Too upsetting and distressed to explain