Overall Ratings & Reviews Extended Stay America Suites Louisville Alliant Avenue

it was amazing as always !

Booked on-line. Arrived 30 min later @ 10pm. Had to check to see if there was actually a clean room. Not sure why they offer rooms if they don’t have any. Thankfully the room was available and clean. Took 30 minutes to track down their only luggage cart, so we could get our luggage to our room. Said their breakfast shipment had not arrived. Only coffee in the morning. Wish my room had zero carpet. Part carpet part vinyl flooring. Unfinished kitchen- had only a dish towel. You can rent a package of dinner ware and/or cookware. Bed comfy. Room quiet and clean. That is really all I needed. Would stay again.

The room smelled funny and the remote didn’t work

Great Stay! The clerk was very friendly and accommodating! We will never stay here again!

The staff was friendly, helpful, professional and always had a smile on their faces. If i am ever back in KY, i would stay again.

I was not impressed that there was no hot breakfast.

Staff was friendly and accommodating but the room was dirty. Couch cushions stained, pull out couch mattress stained, office chair was dirty and stained, floor was dirty. The ac unit was very inconsistent. It was freezing one minute then hot the next. Overall, the space was old but fine, the big issue was it was so dirty, it was uncomfortable for us.

The hotel and our room kinda smelled. The hideaway pocket bathroom door was off the track and couldnt close all the way or lock. The bathroom lighting was horrible. The pull out matress was small, stained and dingy. The main beds were comfy. The grab and go breakfast was nutrigrain bars, oatmeal, hot water, tea packet, hot cocoa packet, and coffee & creamer. We needed something in a pinch, so it worked, but wouldnt choose to stay again unless there was no other options.

I stay here about once a week. I enjoy everything about this place. The rooms are always clean, and smell very nice. The staff here are just fantastic, they make you feel welcome and at home.

Staff was friendly. Hotel was old, outdated, beds were hard. The kitchen and bath really outdated. Won’t be back.

During my most recent stay when I went into the stairway it smelled like urine.

This place is great! I plan on staying here at least once a week! The rooms are neat and clean, and the staff here is absolutely wonderful!

The staff is fantastic. The negatives are that cleaning is only once per week or more and that breakfast offers no juices and only has coffee and muffins.

It is a great place to stay. The staff is friendly and kind. The property is clean. The only thing i hated was my last night a fire alarm went off in the middle of the night! It really interrupted a good night sleep and I have a bad heart.

Loved this property good place to stay highly recommended

Staff is very nice

Room seemed old & dated Hard to control temperature in room Water in bathroom wasnt very hot

Always a great stay

It was dark and dingy. They only had stale muffins and cereal bars for “breakfast”. It smelt like weed so bad. The mattress cover was dirty. You can tell it hasn’t been washed. We woke up to no water. Possible bed bugs.

Wendy at the Front Desk was so helpful and Amazing! At first we booked through Expedia and that caused problems when we needed to extend our stay. She made it easy and seamless! She delivered our kitchen accessories in minutes. 10 stars!