Was hoping for more from this hotel. Overall I think this place is in need of some strategic updating, improve the materials and function without losing the old world charm. Negatives : The elevators are tiny and very slow. The room was hot and the a/c was worthless. The outside air was cool so we ended up opening the windows every night to cool the room down. This was done at the risk of exposing ourselves to anything that can fly or crawl though, as none of the windows had screens. Overall the decor was dark and old. The carpets were stained and in need of changing...we wore our slippers whenever our shoes weren’t on. The bed was pretty bad. 2 twin mattresses alongside each other that they were calling a King. I might’ve let that slide had they been comfortable but they were the thinnest mattresses I have ever been on and offered no supportive structure at all. Any amount of weight caused them to completely compress. Positives: Staff was very friendly and helpful. The location, building and space were all great. Nice balcony with our room, where we enjoyed their excellent quality room service food. Best room service scrambled eggs for breakfast. I can really see this property shining with right investment of quality materials and updating. Possibly listed on SPG/Marriott’s Luxury Hotel Collection. I really hope they give this hotel the love that it needs and deserves. It’s in a great location and has the space to really be a great resort.