Quality Inn Santa Cruz Downtown Area

Explore Quality Inn Santa Cruz Downtown Area
7.4
Pleasant
From 976 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

7.8

Service and Facilites

8.0

Traveler Reviews Quality Inn Santa Cruz Downtown Area

Number of reviews per page
20
40
Top reviews
Tamara
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Place was clean. Kinda creepy location. Little noisey cause its located right by freeway. Overall it was an comfortable stay.
kristine
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The pool was too small to swim in and the neighbors were close. They gave us the nice third room which was nice to have.
James
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I like to be honest when reviewing places I have stayed. Prior to booking I read some pretty nasty reviews of this hotel. It wasn’t the nicest place I have stayed in, but it was clean, convenient and well priced. I needed a bed and bathroom, and that is what I got. It wasn’t as bad as some of the reviews I read before booking. It’s location was perfect for my trip. I was visiting a friend and he was about 5 minutes from there. I will stay there again if I have another trip to Santa Cruz
Read More
Lucila
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, nice size mini refrigerator. Continental breakfast is okay, but better than anything. Parking is limited at night, and a bit of homeless people in the parking on one of the nights but didn’t see any issues the next day.
Cassandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not the best part of town but if your know Santa Cruz, you already know that. Staff warned about locking cars to avoid theft. No issues while I was there and the room was really nice and quiet. Smelled and looked clean. The bed was pretty comfy too. Not bad at all.
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cheap motel. Comfortable bed. Very basic. Nice staff
Alfonso
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I did not like the tinny toilet, hard to feel comfortable, suggest putting in Elongated type, $109. at Home Depot, will make your costometrs much happier and return business.
Kamal Nayan
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Full of homeless in region and labours are housed in rooms Cheap stuff in brekafast, that too breakfast at 8 am Hair and dust in beds Horrible smell in rooms
Octavio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This place is great overall! The room was spacious and clean. Front desk service was nice. My only issue was breakfast. Main option was waffles so there was quite a bit of a wait, which makes sense for a Saturday morning. Overall, I definitely recommend.
Hasley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very convenient location in Santa Cruz.
Daniel
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was a horrible hotel. The manager was rude and would not give me a room since he said that Expedia had not paid yet.
Luis
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean. The Breakfast was disappointing not much of a selection, the Juice mache didn't work and the coffee was disgusting!
Mayra
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good stay!
Ricardo
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wood
James
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Cannot complain. Good people managing as well
Eddie
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room 1 toilet didn’t flush.Room 2 smelled like cigars.Room 3 toilet also didn’t flush we just left the crap for the cleaners.this shouldn’t be a quality inn they are usually a good place to stay.
CATHERIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a good stay at this clean, quiet property.
david
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Rooms smell smoky, asked for another room and it wasn't clean then finally settled on the last room which is just so so
Larry
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The front desk clerk was friendly and very helpful. Good location. I didn't rate the hotel higher as my bathroom's sink drain was broken and the desk clerk couldn't fix it. He moved me to another room; but, it was on the 3rd floor and there is no elevator. Also, there were several homeless people roaming the lots adjacent to the hotel and I felt uncomfortable walking my dog. Good wi-fi service.
Read More
James
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The floors in the room were old and dirty. Especially next to the walls. Initially, there was no hot water, we called te manager and he had someone come out and fix it within a couple of hours. The Bathroom was very dirty as well. And the bed cover had a cigarette burn it the middle of it.
Number of reviews per page
20
40