6.0
Pleasant
From 523 reviews
Cleanliness

5.8

Room Comfort

6.4

Location

7.4

Service and Facilites

6.8

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Traveler Reviews Quality Inn

Number of reviews per page
20
40
Top reviews
Teri
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everyone was friendly and helpful. We had a nice stay, in this clean hotel.
Shivam
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My door couldn't close properly
Sharice williams
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was a last-minute trip, and I reluctantly had to settle for a hotel chain that’s far from my usual choice. The pictures looked appealing, but they were a far cry from reality. While the front desk attendant was genuinely warm and welcoming, the room was only passable with its basic amenities, marred by a musty odor. The bathroom left much to be desired—there was hair in the shower and sink, and I had to rely on my own Lysol wipes and spray to feel any sense of cleanliness. The bed was uncomfortable, and the blanket clearly hadn’t been washed properly; I was lucky to have an extra one in the car. Even the door lock handle was loose, which made me uneasy, though I managed a makeshift fix with a hanger. Since it was just an overnight stay, I managed to get through it, but I won’t be straying from my trusted hotel chains again. Comfort Inn used to be reliable, but they’ve really fallen off lately. To top it all off, the offered breakfast was unappetizing.
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Jon
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

From the outside it looks like a run down property. The inside isn’t that bad but the strike plate was missing from the door and it the door moved. It locked but we didn’t feel safe. We couldn’t tell anyone since the phone was out of order. We stayed the one night but we will consider other options on our next visit. Room 160.
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Scott
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean but it was a little sketchy with the surroundings and we were in a room that seemed so far from everything
Yasir
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very unsafe and bad quality, sm3lly doors busted
Ryan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathroom door didnt work Food under the bed Hair on the bed on arrival Shower clogged - would not drain.
Perry
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Afternoon guy at front desk was very nice and helpful. Rest of staff was fairly friendly. Hotel could use a "facelift" and some routine maintenance. Carpeting in hall in front of room was totally worn out. Coffeemaker didn't work. Door didn't close on its own, like most hotel doors do. Breakfast bar was out of eggs one morning, out of butter the next...
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Janet
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice reception
Melanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The check in reception was awesome! He was fantastic.
Stephan
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good for one night stop.
Rizel
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice staff and clean safe and quite hotel
Jimmy
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

All good except people next to us were up partying until 4 am. Both inside and on balcony. Lots of swearing and drug talk.
Latesha
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Stay was good
Bryan
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This property was Dirty and Noisy I pulled up there were 20-30 people loitering outside smoking Marijuana. People were standing on the balcony yelling. I was traveling with my family and was approached by what I can only assume were homeless drug addicts asking for money. I was traveling with my family which included young kids This was a very unsafe environment for them so we decided to find other accommodations There was no security and the fact that police were not called leads me to believe that this was the norm for this establishment. I do not recommend this as a place to stay ever. The hotel and Expedia refused to provide a refund each saying it was the responsibility of the other to provide a refund I am very disappointed in the whole experience Again I would urge against planning a stay in this establishment
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MICHAEL
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Felt like I was in a ghost town….750 rooms , only 50 seemed in use…almost left ….poor quality TV
Lourdes
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Our stay was a place to sleep for 3 people, but since we had a handicap room, the beds where not queen size, we had full size beds that where not comfortable for my husband and I to sleep in together, I asked for a big chair for my husband, instead of the roller chair and was told there were none. The sliding glass door did not open in our room. There was mold in the shower, under the soap stand. They don't come in and make up the beds or anything, we had to ask for toilet paper and was told that they don't clean your room until the 3rd day. We stayed from Thursday to Monday. The pictures online are very deceiving of what the rooms look like. For breakfast was very simple items. The staff was very nice and friendly Other than that, it was close to family members that live in SC and NC that we were visiting.
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Bernard
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I have stayed in much nicer places
John
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It was a wonderful place to stay very clean it had a sliding glass door for your own private patio or balcony which made it more like an apartment.
Ryan
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

It was a place to sleep.
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