Overall Ratings & Reviews Quality Inn & Suites Creedmor - Butner

Enjoyed my stay for the most part lots of construction going on in parking lot the town is working on building a road

Fixing roads

The parking lot in front of the inn was a mess of cracks and potholes. The amenities were few to none. "We don't distribute soap," for example. The place is falling apart on the exterior. Last time I'll ever stay at a Quality Inn. But the poor woman behind the desk was lovely and tried very hard. Oh and you call that breakfast? Ugh.

Somewhat poorly kept facility. Staff was ok but there was a concert locally which had a lot of people staying there!

Do not stay here, I paid for 3 nights Friday, Saturday, and Sunday, I called Friday to let them know I’m paying for Friday but I will not be checking in til Saturday morning, the girl on the phone said that was fine and she would make a note, I drove 11 hours from Michigan got to the hotel at 8am the lady at the front gave me my room key and people stuff was all in there, so they gave away my room mind you check in is at 3pm so they gave away my room Friday even after I called to tell them I am still coming, then we had to wait til she found a new room and have it cleaned! The manager was very rude blaming me because I wasn’t there at 7am, I said when I spoke to the lady she never told me I had to be there at a certain time or I would of been there, regardless if I was there at 7am yall gave away my room on Friday, she told us to get out she was very rude unprofessional I would not recommend staying here at all!

The stay was good staff was very helpful, room (suite) was spacious and clean as well. The area is quite as well and multiple gas stations near by as well. There are some food options near by in the morning/day at night a few stay open such as cookout, waffle House and any place with a 24hr drive through. Overall satisfied stay for a weekend trip. Breakfast options at the hotel are a few items but still good for a quick bite in the morning.

Room was cleaned and recently renovated. Good place to use when in a road trip.

Quiet

Everything looks so new and clean. The front staff when I checked in was super helpful and very polite.

Area

Not many breakfast choices

Cozy

Hotels.com payment did not properly transfer the payment I made to the hotel so things were a bit sticky when checking in but the overall stay was ok. I am stil waiting for my cash deposit for incidentals that I accidently left at the front desk due to needing to catch a plan in RDU. Hopefully they are accountable as well.

I didn’t like the doors being open to the outside. There was a lot of people walking by my room and talking loudly. The power went out and there was no backup generator. Front desk staff were friendly and professional.

The bathroom wasn’t clean. It was hair everywhere. I convene believe the sheets were clean. The mini coffee cup maker was dirty. They need better housekeeping.

Nice and clean. Great price

Staff was very friendly. Room had no funny odors that actually smelled kind of nice. I wasn’t really impressed with the mattress or the condition of the bathroom. But for the price, it was great.

Since we were 6 adults and a kid while booking had asked for adjacent rooms, while collecting the keys asked the same was told there is no rooms. The digital keys did. It work, again went to the lobby second time it worked for one room and the other did not work, so now he gave us adjacent room, wondering why he refused to give the first time. Rooms have a stale smell. Breakfast was a joke, no jelly, pub or any spread for the bread, no fruits, juice- apple not available, no eggs or muffins. Coffee only 2 cups. Avoid this place.

The room is clean and the environment is quiet.

Positives: 1 - Easy to find 2 - Check in was simple and efficient 3 - The facility seems to be located in a safe neighborhood 4 - Room was clean Negatives: 1 - After check in, we went into our room and the bed was partially stripped down. There were sheets on the bed, but no blanket or bedspread. Soon afterwards, the front desk called me and asked me to come by the office and pick up the missing items. 2 - Water pressure in the shower was weak 3 - Heating unit was loud and noisy 4 - Railroad located nearby; train horns disturbed sleep