Staff was beyond helpful. They really took care of us. We had booked multiple night but after first day our soccer tournament got canceled due to weather and they helped up cancel our booking so we could return home. Will definitely be staying here for next tournament

The staff were the best! Very courteous, friendly and accommodating!!

Stayed here for a night. Staff were very friendly. The rooms are big and clean.

Mattress was filthy hotel has a bad smell

We have never had a residence in charge us for pets. If you check amenities in the filters on hotels.com it comes up as pet friendly. You get to the hotel and you find out you get a fee almost as much as the room. I can get on board for a deposit that can be refunded but a charge - I am paying for someone else’s problem pet or cleaning fees. We have reached out to the manager but she is never at work and never returns calls. Just a surprise charge on the bill. $150.

Great

I enjoyed my stay at residence Inn and suites the clerk that checked us in was the most friendly,kind and patient person you can meet his facial expression stay the same with a smile feom checking me in to orher customers and he made everything easy even I took pictures od my room and bathroom and showed him his response was I'll get house keeping up right away and he did just what hw said and house keeping was very kind as well thank you for everything

We loved the two bedroom unit with sufficiently spaced.

The staff were helpful and friendly. The rooms were pretty big and spacious.

It was a good location. Close to lots of restaurants and a great grocery store with ready meat food. Parks nearby for hiking not far from downtown. The place itself is tired and needs to be remodeled a bit. That needs just fine.

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The only complaint I have about this hotel was it smelled like marijuana in the hallways, breakfast selection could be better and lastly, they failed to remove a big air purifier machine that was sitting on top of the dining table inside the room

It was good. There should be some repairs to the floors. They weren’t level & were squeaky.

Good location

We booked the 2 br/ 2 bath unit. It was HUGE. The two bedrooms/bathrooms were on either side of the spacious open kitchen/dining room/living room area. There was even a gas fireplace and 3 large screen TV’s. The kitchen was well stocked with plates, glasses, etc. The only negative was the esthetic. Appliances didn’t match and the cabinets really needed updating. Everything was squeaky clean and beds were uber comfy. However, we booked and really needed roll in / walk in showers as we are both elderly. But both bathrooms had tubs. Overall we will definitely stay here again.

We only stayed for one night but it was good.

Hotel is old and needs a refresh.

I had a great stay at the Residence Inn. The staff was friendly, and everything was clean. While the room felt a bit dated, it was well-maintained and comfortable.

Its very old and carpet very rough to walk on Sorrry i have been so much hotels around the world, Hotel is very old alll stuff old

I call the front desk to ask where breakfast is served, and the answer was: in the same place as always. I have to say, excuse what? and then she give the answer I was looking for