Overall Ratings & Reviews Millennium Durham

Bit of a catfish stay if being honest. Upon checking in hotel lobby was amazing very beautiful, clean, and attractive. But that was the end of the road. When arriving to the room the hallways reeked of u pleasant smell and then the elevator was very dirty. Room was nice but still such a let down after seeing the lobby. I can tell the staff just spot cleaned after guest because all the crevices, gaps between the appliances, and bath tub creases were all dirty. Worst off all the hotel breakfast was terrible. Prolly worst then holiday inn breakfast. Was told that a server were to bring us beverages of our choice such as OJ but took the young girl working there like 10 mins to even get a glass of juice because she was talking to another employee. Mind you we were one of two tables that were there. Also the food being served was awful definitely did not meet the standards of what the hotel was trying to portray. Most of the food was cold, bland, or didn’t taste good. Overall decent stay definitely not my worst but for sure was a huge let down after the lobby.

The carpet could use updating. Other than that it is a beautiful place.

The smell on the third floor was horrible. Smell like someone was smoking, no cigarettes, but happy tobacco. Really set off my allergies.

Property location was good but a bit old and bed and pillows were too small.

Decent

Its quiet and in thw middle of the ways i need to go. Tge desk is nice

This is not the least expensive place to stay but it is the best place for the price especially if booked through Agoda.

could not turn off the fan in the bathroom

The overall visit was good. Staff was great. Room was as expected. Lightly outdated.. Hallway carpet and walls can be discouraging. Carpets need replacing and holds a strong smell on 4th and 1st floor.

It was ok the first room I had problems with it cause that room had bed bugs

Ease stay.

Beautiful hotel… stayed 3 nights great experience 😎

dirty, roaches, dead spiders everywhere. do not recommend. the pictures are deceiving. also paid for a non smoking room and the hallways were filled with a very strong smoke odor. the area does not look safe.

Great stay

All was perfect but there was a strrong cooking smell in the hallways when we checked in.

Very nice place. Elegant. Comfortable sitting chairs in the room. Bed was super.

Received no receipt even after asking for it. Was told it would be emailed. Still have not received it.

Was not the cleanest place I have stayed. Bathroom door was broke and would not shut. Reported it and it never closed. Lobby water and coffee area was not cleaned up most of the day

Nice location.

I grew up in Durham years ago and this hotel had a great reputation then. Present day, it is completely different. I stayed there with several international visitors who came to town for Duke University's graduation. I was there for several days to address another issue. I am disappointed that this hotel is their impression of the US. It is old and the staff is not very helpful. I called the manager after I returned home about an invoice issue and he demanded to know how I got his cell phone number. I had to inform him that it is on the invoice for the hotel. He has offered no resolution to two overcharges for my stay in a noisy room next to groaning water pipes and a high-pitched elevator that woke us up several nights before we finally asked to change rooms. The hotel clerk exiled us to the rear of the property where we got no maid service. Finally, they have roaches in some of the rooms. I recommend seeking other accommodations.