I dont know where to begin, i chrck in at 7:15 pm, victoria ran my card for the security deposit and after tells me there is no tv service on the property because of renovations, i get to my room and its 79 degrees, i take a shower and the room is
now over 80, i call down and talk to victoria and she tells me to turn off the heat, i said the heat is off but the air isnt working in my
In my room, to which she said there is no air conditioning in most of the building because maintenence hasnt turned it on yet this year.
I asked if there was anything they could do to which she replied, "i can check you out early"
Tired and frustrated i leave the hotel and forget my wallet on the nightstand, i call back first thing in the morning to come grab it and the lady at the front said the cleaners will call me when they go into the room, i get a phone call at 2:10 saying they found my wallet and i can stop by the front desk and pick it up, got done with work at 5pm and was there at 5:30 to pick it up and was meant with a rude clerk telling me i have to show my license to pick up my wallet.
After the fiasco i got my wallet and had the 2 hour drive back home.
I refuse to pay for this night at the hotel and will be contacting the corperate office.
room and it too hot in there, she