Overall Ratings & Reviews Super 8 by Wyndham Columbus Airport

T.v. did not work, shower handle came off, and the free breakfast was not easily accesible

Clean everything works

The stay was good until check out. I asked for a receipt for the 25 refundable deposit that i had to give incase i smoked and the guy tried to tell me i didnt pay it and i told him i had the receipt to say i did and that it was in my account. When i pulled up my banking he got all rude told me to calm down. I said im calm i just want a receipt that youre refunding me. He throw a piece of paper at me and told me to leave and not come back for askimg for prove they were going to give me my money back. Thats horrible customers service ive always given customers receipts when refunding them.

When we first arrived, our room was not clean. It smelled of body odor and the A/C unit was very loud and obviously malfunctioning. We had to get a change of room after 1 hour and a fee. We were given a cleaner room but the A/C unit seemed not to work well and the sink drain was slow as molasses to drain. The most egregious finding was a visibly soiled dirty underwear under one of our queen sized beds. The hallways smelled like marijuana and we even smelled that during the night when we were trying to sleep. On a good note, the bathroom was clean and everything in the 2nd room seemed to work fine. If you desperately need a place to stay in an urgent situation this will do. But, don't expect much in customer service or cleanliness.

Wasn't clean, over priced, unsafe cigarette hole in blanket in non smoking room

Waited 15 minutes for a clerk

They tried to charge me and my family $35 for smoking in the room and none of us smoke !! And they waited to make the charge until I was 30 minutes down the road, I didn’t have that money to spare so I turned around to question why I was charged and they said because we smoked and literally none of my family smokes ! The owner was who I talked to about asking why I was charged and he was extremely rude telling me to leave his property and yelling at me telling me he’d charge me anyways and I’m only 23yrs old with a 1yr old so I left before it possibly escalated and I also recorded the whole thing. I was nice and sweet and only asked one simple question literally one question and it was “whg was i charged $10 and then $25” and he just started yelling immediately “yall where smoking !!” And even if we did smoke which we didn’t , it would’ve been a $250 charge not two separate transactions of $10 and $25 I was charged almost $300 to stay for 2 nights 2 rooms and with my chihuahua .. their extremely unprofessional and rude. I had to block their business from my bank card to prevent them from still trying to take it

This was the WORSE place I have ever stayed in my life!! It is extremely dirty and the staff are very rude and the housekeeper does a half ass job. I had to ask for toilet paper three times! They did not sweep the room, I always had to ask for towels and wash clothes. The place smelled like weed and to me seemed to be a place where the homeless stay. I could keep going on and on. Absolutley terrible!!

I stayed at Super 8 by Wyndham Columbus Airport (2935 Warm Springs Rd, Columbus, GA) in Room 109 last night. I booked through Hotels.com, and while the process was smooth, my experience at check-in and during my stay was troubling. Upon arrival, no one was at the front desk, and I had to call for assistance. The staff member who checked me in acknowledged that the room’s table was broken, which seemed odd. He also warned that I couldn’t file a complaint after 10 minutes of leaving the office. When I got to the room—within that window—I found the table flipped over with two legs detached. The air conditioner was extremely loud and seemed faulty. The room was in unacceptable condition: chicken bones in the window seal, trash under the beds, cigarette burns on the blankets, unfinished patchwork on the walls, a missing fire alarm (likely due to smoking), no window lock or safety bar, and sticky floors. Due to the 10-minute complaint policy and fear of being dismissed or denied a refund, I didn’t escalate the issue at the time. However,

Decent stay for the price, the car wash next door lets the music play all night.

clerk changed my room without telling owner - cause a lot of confusion. Hot water was inconsisstent.

No battery in smoke detector and the window didnt close completely... Placed smelled of cigarette smoke

Very comfortable!

.

Very clean quite enjoyable

Great

When I arrived at the Hotel, I was met with the most pleasant desk clerk. She did everything that she could do to make my check in enjoyable. She was very knowledgeable, she told me exactly how to get to my room, how to get to the Breakfast room for the next morning. I really appreciate that the clerk had compassion, I was a late check in because of have to make change in Hotel accommodations.

Absolutely filthy.

No safety-Wi-fi--breakfast-front desk