Check in process went fine. We got to our room and it was absolutely disgusting. The floor was nasty, there was some unknown liquid on the floor beside the bed, the pillow cases were dirty, there was what appeared to be mold behind the tv and on the back of the night stand, the room smelled like cigarette smoke. When we tried to address the issues with the guy at the front desk, he was very rude and did not want to help at all. Thankfully we found another hotel nearby and hotels.com helped us get our money back.