Sheraton Laval Hotel

Explore Sheraton Laval Hotel
9.2
Exceptional
From 1,006 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Sheraton Laval Hotel

Number of reviews per page
20
40
Top reviews
Carole
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout était parfait
khadigah
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location comfortable rooms. The only complaint I have is that the corridor on the fourth floor where I stayed could use some cleaning!
Lourdes
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location, cleanliness, friendly staff and breakfast was excellent. I couldn’t ask for anything better
Ehab
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean nice hotel however the bed and pillow are very low quality plus the curtains are not black out, couldn't sleep well. Over priced.
Joanie
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with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice hôtel. Directly in front the carrefour laval which is +1. There's a little market inside open 24h if you need anything. Pool was really nice , with a hottub and 2 sauna. Really nice hôtel. Sleep well. As some said, here's some counter reviews : room was clean, i did not ear the autoroute sound (hotel in center montreal are worst). Staff was really great. 10/10 will return.
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Glenn
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Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean room, comfortable beds, great steam room.
mary
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was amazing, the hotel and room was beautiful and clean, the hotel had a functional pool,hot tub, steam room and sauna wich was nice to relax to after a long day downtown Montreal. The staff were amazing and very helpful, there was a bar, a restaurant and a little snack shop in the hotel but it was a little pricy in my opion. Overall amazing hotel totally recommend checking it out!
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Luc
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Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Visite tres courte mais j ai tout aime.
Jennifer
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved this place! Central location, close to shopping. Clean. Quiet. Well maintained.
Martin
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Personnel courtois
Bechara
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent stay
Sonia
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic hotel and location.
Walid
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I wish they included breakfast but besides that this place was amazing. Beautiful hotel. Clean rooms. They had everything we needed.
Sadia
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I liked staying there as it is a clean place and good vibes and location
Clyde Rhett
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good amenities. Poor restaurant service
Ahmed
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not a receptive employees at front desk.
Martin-François
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

J'ai été reçu comme un prince. J'en étais gêné! J'ai même reçu une petite gâterie pour souligner mon anniversaire. Et une petite carte avec un message d'une extrême gentillesse.
Laura
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

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gaelle
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with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Dans l'ensemble, j'ai passé un bon séjour et je considère que le rapport qualité-prix est intéressant. L'hôtel répond aux attentes pour son prix et plusieurs aspects de l'expérience étaient satisfaisants. Cependant, deux points méritent d'être soulignés. D'abord, l'insonorisation des chambres est très insuffisante. Pendant mon séjour, certains clients faisaient la fête et tout le bruit était audible depuis ma chambre. J'entendais clairement les conversations, les déplacements dans les couloirs et les activités dans les chambres voisines. Si vous recherchez le calme ou avez le sommeil léger, cela peut être dérangeant. Ensuite, j'ai eu un problème de facturation après mon départ. En consultant mes relevés, j'ai constaté qu'un montant avait été porté à ma chambre sans explication. Lorsque j'ai contacté l'hôtel, on m'a affirmé qu'il s'agissait d'une consommation au restaurant. Après plusieurs vérifications, il s'est finalement avéré que cette consommation ne m'appartenait pas. L'erreur a été corrigée, mais si je n'avais pas vérifié mes relevés et insisté pour obtenir des explications, j'aurais payé pour une dépense que je n'avais jamais effectuée. En résumé, l'hôtel offre un bon rapport qualité-prix, mais l'insonorisation et le contrôle des frais facturés aux chambres gagneraient à être améliorés.
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Gurinder
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with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff at Concierge was rude
Number of reviews per page
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