8.6
Very Good
From 53 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.3

Location

8.8

Service and Facilites

8.6

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Traveler Reviews Diamond Hotel Philippines

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Customer reviews
Rea S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 126 week(s) ago
Hotel rooms are hot. Given that the weather in the Philippines is hot, the AC is not set properly to cool the room. You will get up in the middle of the night sweating.
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Sahappon H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 283 week(s) ago
Good and excelent location, clean, but the pool wasn't.
1 people find it helpful
Liezl C.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 289 week(s) ago
Valet Service: Valet service staff was very thorough in checking my car before they received it. You pay a flat rate of Php 100.00 for every exit during your stay which isn’t very bad at all. It’s free when you self-park your car at the basement of the hotel. Check-In: Very fast and easy check-in process. All special requests granted. They still have provisions for a smoking room which you have to pay Php 500 for - an amount that’s really cheap compared to other hotels. Room Service: Availed of the afternoon room service and their commitment to serve within 30-45 minutes was met. Beef Lasagna is okay though it’s one of their chef specials. Hefty serving though. Their french macarons are delicious! A must-try! 5 pieces for Php 375++ for 5 flavors. They have 7. Requested for their late night menu but took around an hour or so to be served. Chicken Cordon Bleu with 2 free sides (sautéed mushrooms and mashed potato). Mashed potato is a must-try. Php 400++ for the dish. Spaghetti Bolognese was served with overly toasted bread. It was okay at Php 595++. Soda is quite overpriced from room service at Php 200++. Better get one from the mini bar if you want some for Php 140++. Outside food may be taken in if you wish. Breakfast: In general, Corniche is one of those hotel restaurants that has great ambiance for a really great dining experience. The food choices are at a bare minimum - just right for a filling morning meal. Taste wise, I am not very much impressed anymore unlike my previous breakfast buffet experiences with them. I like Corniche better for lunch or dinner. Room: The room that they gave me has a great and full overlooking view of Roxas Boulevard and Manila Bay. A great area to catch the beautiful and famous Manila sunset. ❤️❤️❤️ Though it’s a smoking room, the exhaust system is good though it could be improved. I’ve stayed at hotels with smoking provision and the exhaust system is much better compared to the hotel’s. They ionize and disinfect the corridors so it’s a good thing. Linen and pillows are comfortable to sleep on. Bathroom amenities are good. No separate shower area in the bathroom. Overhead shower above the tub is what they have. Towels are of high quality. A/C was okay. Turned it off for a while as it became really cold. But when the unit was turned on, the room didn’t achieve the same level of coldness until check-out time. Internet Service: WiFi is free for up to 3 devices and up to 5mbps speed for the duration of your stay. Easy to log in, too. Checkout: I just breezed through the checkout counter. Very efficient service from front liners. Clinic: Very accommodating nurse and gave me what I needed to address my tummy concerns. Fast service as well. Overall: This was one of my most favorite weekend getaways to date. A room with a great view and really wonderful service from the staff.
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+5
1 people find it helpful
Angeline B.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.6
/10
Reviewed 320 week(s) ago
They never told me na ung deposit will be released ng 10 to 14 banking days! And I used my credit card na almost mauubos na ung credit. Now I am negative since I used it not knowing na di niLa nirelease agad after namin mag check out. If na inform ako I could have used a diff card or cash.
2 people find it helpful
EDWARD
icon-origin-TRAVELOKA
10.0
/10
Reviewed 323 week(s) ago
perfect must try diamond hotel .100 highly recommended
3 people find it helpful
Aldrin b.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 331 week(s) ago
I requested for 2 single beds but it was not acknowledged. Instead they send me an extra bed which made my entire room not spacious but too narrowed because of the bed and the reason I can’t use the sofa with my guest visiting me in my stay.
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Budy T.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 340 week(s) ago
The room aren't same like on the website's picture, and they dont have smoking room available on the higher class of room, so they offer me to downgrade.
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Brix P. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 344 week(s) ago
This hotel is in nice location with the fabulous view of manila bay. But needs some renovations specially the sauna area.
1 people find it helpful
Lai M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.6
/10
Reviewed 344 week(s) ago
The bed and the environment is good but the service a little slow.
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Brix P. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 345 week(s) ago
I love diamond hotel because of its manila bay view room. They just need to renovate some of the their facilities like sauna and steam and shower area.
2 people find it helpful
JOANN V.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 347 week(s) ago
My favorite hotel in Roxas Boulevard Manila. Its actual perfect.
1 people find it helpful
Jannica d.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 360 week(s) ago
The room 1702 has bed bugs.
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Simpson Que
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 361 week(s) ago
Thumbs up for this Hotel. I recommend others to try, you will not regret it, all you can get is good location, cleanliness, comfort good food, service and free parking.
1 people find it helpful
Maiden S.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 383 week(s) ago
The crew is not good I think they need more cooperation
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