Overall Ratings & Reviews Carlton Ambassador Hotel

This hotel is kind of a perod hotel. It feels comfortable, the ambiance is like an old friend. The staff are friendly, ready to help and courteous. I felt right at home in this hotel. It is a place you just feel comfortable in, yet it has everything you want. The rooms are very well done and good sized. Again a comfortable experience, I was there for a week and thoroughly enjoyed myself. The breakfasts are excellent and the outside area is very nice for sitting in the afternoon sun or have a nice glass of wine. I would highly recommend this establishment.

I highly recommend this hotel. The staff was kind and helpful. The accommodations were clean and comfortable. Everything was perfect.

Nice location, quiet, large room( for Europe) with cumfortable bed. Hotel restaurant was good for dinner, restaurant area 2 blocks away. Close to tram and easy access to downtown

Always a wonderful place to stay.

Beautiful old boutique hotel. Friendly staff, good food

our room was nice, cosy, comfortable and clean. the bed was very comfortable. we enjoyed our stay here.

Beautiful hotel, great staff.

Great stay

Beautiful hotel, comfortable beds, beautiful neighborhood. All the personal were friendly and helpful. Specially a girl from Venezuela. The night of the check in I got to borrow a charger for my phone because my luggage was delayed. I appreciated the kindness. I will definitely recommend this place… Sara from Miami

Disappointing!

This was a very modern upscale hotel. The rooms were lovely, the staff were very helpful, and the location was ideal for a visit to the Hague. The hotel is located in the diplomatic area of the Hague, and therefore the scenery at local buildings were beautiful. Had the most incredible thing is that the cost was very reasonable and the hotel could not have been nicer.

Incredible stay as usual. Among the best hotel experiences.

Our 15th day of cycling around the Netherlands was met with smiles at the Carlton. Bo did a great job of getting us checked in and settled.

Disappointed

The staff was very friendly and helpful. Facility and room was clean and comfortable.

The staff is amazing. The rooms were lovely. To get into the shower/bathtub is the only problem. As the sides of the tub are very high, it is very hard and dangerous for people who are not in good shape. If the are rooms with walk-in showers, it would be wise to let their older guests know of the option.

The hotel is located in a quiet place. The staff is very friendly and polite.

Positives: - good location - nice period building - comfy bed - restaurant food is nice - polite reception staff Improvements: - rooms extremely dated. Bathroom for instance.. for this price I would expect a renovated bathroom. - the room decor (e.g. red pattern carpet) is dark and dated. Needs to lighten up. - would be nice to have a proper coffee - breakfast staff not easy to get hold off and always look confused - restaurant waitress spoke very little English. She explained the dish all wrong. Explicitly asked for no shellfish - dish had prawns and mussels.

The interior of the property is very nicely decorated, elegant. The room is tastefully arranged, the bathroom and toilet are ingeniously separated. The employees are very welcoming and helpful.

Room was a little small or cluttered otherwise a decent room.