Very understaffed long line for food or drinks, rooms out of date, intermittent WiFi, intermittent hot water in the shower, rodent feces on lounge chairs and tables around the pool each morning.

Location was great!

Great staff. Best location. Good value.

Good staff. Out dated.

Great hotel and location, maybe slightly outdated but we liked tropical style of the hotel. The hotel is oriented mainly for Spanish speaking people.

The excursions with the animals on the property need to be in better condition ESPECIALLY THE HORSES. Any time we asked a question to the staff they seemed to be confused or just being indifferent about situations. The beach needs to be a little more cleaned up. There is a lot of rocks and branches. While the food was very flavorful the presentation was not great a lot of flies/bees in the food. The rooms need to be taken care of a bit more some had the light or the tv not working at all and the bathroom were also dirty.

Excellent place

Everything was fantastic !

The entertainment needs to improve. The beach area is not sand. It takes 3.5 hours to get to hotel from Liberia airport.

The resort was beautiful but it wasn’t welcoming or accommodating for international tourists. Everything was in there native language Spanish and no of the staff spoke English

Beautiful, friendly people

exellent

We had good time gloria took us for lapas lapario tour which was good experience and we had to move our last night from barcelo tambor a barcelo san jose.. we got helped by staff name Juvenal ortiz roman an abigail from front office.. and it saved our flight from missing.. it was great experience..it was our 3rd stay in 3rd country with Bercelo hotels. Suggestions more options in vegetarian and other food options would be nice..

Food quality was not the best, rooms are outdated but they service them every day. I did enjoy my stay there with my family. People are great over there.

In my opinion, the food should be a little bit better, and at the bar, too many people wait to get something to drink.

I won’t go back to barcelo tambor ever again

While this property has a very nice pool and beach, the service was very minimal, facilities were outdated and our room was not in good condition. Check in took a long time because the desk was under staffed. We were provided minimal information about the property. We had 2 towels for 3 people, the phone did not work, and there was mold in the bathroom and shower. The sink was not draining, and we found a dead bug on the floor when we arrived. Sheets were stained. Food wasn’t great and the only reason I am not rating it one star is because of the outdoors.

Es un hermoso hotel, en una hermosa ubicación, se esmeran para dar el mejor servicio. Los alimentos pueden mejorar y dar más facilidades para los restaurantes a la carta, ya que se agotan muy pronto las reservaciones.

Felt so safe! Fully secure front gate, great view, comfy rooms

The staff was rude at the front desk. We asked questions since it was our first time and were given the cold shoulder by staff.