Overall Ratings & Reviews Hotel Europe

The staff was very kind, helpful & accommodating, They went above & beyond. The hotel restaurant has fabulous meals. The hotels is city centre- in walking distance to everything.

It was comfortable and the staff were friendly.

I asked for a specific room type and paid for it…. I got an ugly room… hospital type

Beautiful spacious suite, very clean and well appointed. Couch was made into a comfortable long twin bed. Excellent location near lake, parks, and restaurants

Elegant, clean and very convenient to the beat of Zürich. The staff was extremely pleasant and helpful. Lisa gave us a walking map and made great suggestions. This hotel also can provide tickets to the train and Opera. Close to the lake and train stations. Highly recommend.

Decent location clean . Front office staff was ok nothing about and beyond. A bit curt. VIP access was non existent until I mentioned as they said I already had a good rate. Then Expedia called and they offered a very basic wine bottle

Very good

My room was cancelled on line by Expedia. I booked a new room and then got charged 2 rooms at hotel Expedia. This also happens in Amsterdam and I spent hours on phone with Expedia before my trip. Rob Scott Robertrossscott1962@gmail.com

It was a pleasant stay with everything available that is required for a solo traveler. The location was perfect and just a street away from the lake. It felt safe to walk back at night. The only thing missing was sufficient fans or air conditioning in the summer.

Staff were very accommodating and understanding. Great local dining recommendations for local cuisine. Great location right next to north tip of Lake Zurich and main river thru the city.

Lovely hotel so beautifully decorated. Lovely to have a single room best i have stayed in. Staff very helpful great location to explore from

Great place !

Despite emails from myself to Hotel Europe inquiring about a third bed and cost and receiving an email reply that did not mention a charge, Hotel Europe decided to charge me a significant amount for a roll away bed. I showed them the emails and the receptionist working the morning of June 15 was rude and dismissive. No reason to stay here when other hotels are nicer, friendlier and don’t come up with hidden costs.

Lovely location, I arrived late at night so was given instructions on how to access my keys. Beautiful hotel & staff gave me all the help I required.

Beautifully furnished, small but lovely bathroom. Friendly and responsive front desk staff, excellent location a block away fro the opera, close to lake Zurich and short walk to the center.

I always stay at Hotel Europe when I visit Zurich. Great location, nice rooms, 2 blocks to train. And a spectacular restaurant for dinners.

Amazing service and gorgeous view! The room was nice and clean and the staff was so friendly. They even had an adapter for my electronics when I asked! I'll choose this hotel in the future as well. Highly recommended!

Very nice space to stay. Close to everything in Zurich

We stayed in Hotel Europe for three nights - three fantastic nights! From the moment we checked in to the moment we checked out we loved every moment of our stay. The staff were extraordinarily welcoming and genuinely friendly and engaged at all times. The room was very clean and comfortable with good amenities. The WIFI was spotty at times but mostly the first night - it was ok after that. The elevator is tiny but so quaint. It works perfectly well and that’s all we wanted. We had zero issues with our stay and have zero problem recommending it. Fantastic staff, fantastic room, fantastic location…fantastic experience!

The staff went out of thete way to help us with everything.