Croisette Beach Hotel Cannes - MGallery Collection

Explore Croisette Beach Hotel Cannes - MGallery Collection
8.8
Very Good
From 217 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews Croisette Beach Hotel Cannes - MGallery Collection

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location and great staff !
Paul
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, friendly and helpful staff, nice pool and gym.
STEVEN
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location and very nice property. Hotel staff was very kind.
Anthony and Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was friendly and attentive
Mary Emily
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

New property. Lovely rooms & amenities. Everything was clean and in top shape. Has everything you need. Beach club is lovely also.Great staff! Very helpful. Highly recommend.
Elizabeth Ami
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, clean hotel, friendly staff
Emily
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

i would absolutely stay here again. the amenities were lovely, especially the beach club!
Beth
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Loved the private beach club and sandy beach, great access to boat activities, loved the breakfast. Nice gym. Very clean and excellent staff. I would stay again here for sure! Excellent location.
Tiffany
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The location is perfect, staff was incredibly helpful for planning last minute activities and contacting local vendors for information.
Rhys
icon-with Children
with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautifully decorated throughout. Staff across the whole hotel incredibly friendly and helpful, which ensures the delivery of a fantastic overall guest experience. Less than 1 minute to the beach and 20 minute walk to old town. Would highly recommend for anyone on a city break to Cannes
George
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Clean room, staff, quiet near beach. Convenience
Cornelius
icon-Leisure
Leisure
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Expedia can confirm there was a mistaken double booking the second 4 minutes (yes 4 minutes so an obvious computer entry error)after the first. Nevertheless despite expedias entreaties and my own the hotel refused to move from the common sense equitable position of recognising that there had been a mistaken double booking but insisted more than once to me and to Expedia that they would charge two payments for two rooms even though I am just the one person. There is the well known legal position that you can’t have it both ways. If as you insisted there was a contract for 2 rooms justifying 2 payments which you enforced at my expense then you cannot unilaterally without my agreement then decide to cancel the second room but still enforce payment for this very second room . One room one payment makes sense; even two rooms two payments has logic. But what you did was illegal a breach of contract/ you took two payments while refusing to offer me the second room which you had insisted multiple times was the legal contract. You cannot charge for two rooms but fail to deliver the two rooms. You only gave me one room while having me pay for two You only offered me one room and not a second.You failed to give me the second room while still charging for it.I insist you pass this communication to your head office and want immediate acknowledgment from you that you have done so. You need to not risk your reputation any further as I will be calling Expedia my witness .
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Louise
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The hotel and room itself was very clean, spacious and convenient (close proximity to beach and main area). We liked the fact that it was calm, quiet and safe. Unfortunately it was the only hotel that did not do anything special for our honeymoon. I placed a comment when I booked and verbally told the employee again once I arrived. He took note of it but nothing was done. What was even more disappointing was during checkout, we overheard the staff wish the man in front of us a happy birthday. They also gave him a small gift. The elevator also broke down during our stay. People were stuck for awhile which made us uneasy. We then used the stairs for the remaining three days. Jacuzzi was only available for an extra fee which I found unfortunate considering the cost of the hotel. Other than the small things I mentioned the hotel was great.
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Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Excellent hotel. This company knows how to manage its properties. Also close to the beach, shopping, clubs, restaurants. Good value for a very expensive area to visit.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Amazing hotel with very helpful friendly staff Private beach was stunning Great location close to shops & restaurants
THU NGA
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Nice and clean hotel!
Dori
icon-with Partner
with Partner
2.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

We spent €700 for this hotel and got 2 star quality. We booked this hotel for our last night in Cannes to have a comfortable stay before a long 13 hour flight back home. However, in the middle of the night, the fire alarm went off (around 4am). The alarm continued for about 45 minutes. No announcement was made so we were unsure whether it was a false alarm, a possible threat like an active shooter, or a true fire emergency. We grabbed our robes and went downstairs to find a bunch of guests in the lobby and outside of the hotel. There were only 2 security guards on duty who were not telling us anything. They said we needed to stay down there for another 15 minutes. After an hour, they finally told us it was false alarm and that someone had set off the alarm by smoking a cigarette. After an hour of being woken up, it was very hard for us to get back to sleep. We managed to only get a few hours of sleep before a long flight home. When I reached out to management for a refund for our trouble, they said there was nothing they can do. This hotel has the worst customer service and terribly overpriced for the quality of the hotel. Hallways are carpeted and outdated, room has uncomfortable bedding and pillows, and amenities are lacking. I’d recommend staying elsewhere as this hotel value was nowhere near the price we paid for it.
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Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great stay. Nice property. Great location. Very helpful staff throughout the stay.
Danielle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great stay! The pool area could use some TLC it was still nice, but we expected better -- we enjoyed cocktails and lounging across from the pool, but chose not to swim. We went to the beach instead. Everything else wa top notch.
Alicia
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

We were a bit surprised to find that the hotel private beach was chargeable - at 120 euros a day for two people! We also changed rooms as the first room was next to roadworks on the first floor. But the hotel accomodated our change of room and it was clean, the food was nice, the location very good. We didn't feel it was good value as quite easily could have stayed in the older part of town, for the price we felt that private beach access should have been less. We used the public beach and it was great.
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