8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

8.8

Traveler Reviews Down Hall Hotel

Number of reviews per page
20
40
Top reviews
Philip
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes, breakfast was very good and lots of parking
Tracey
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was lovely from the outside but very dated. My room was very small and very dirty, for the price of the rooms i expected 5 stars but it was far from it, Could write my name in the dust not just one area the whole room, mould in bathroom and pink from lack of good cleaning lime scale on taps, smell in room and hallway. I was there for a wedding. So could not go to another hotel
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Nicki
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean facility, staff very attentive. Plenty of parking. Breakfast good
J
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

As a regular visitor to Down Hall, it was another much enjoyed experience.
Victoria
icon-with Pet
with Pet
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We absolutely loved our stay here and honestly wished we had booked for longer. From the minute we arrived, we felt so well taken care of. Mel was fantastic and made such a strong impression with how warm, helpful, and attentive she was. We were travelling with our dog, and this place really goes above and beyond. The grounds were beautiful and perfect to enjoy with a pooch, and we were so impressed by the thoughtful touches like the dog menu, the welcome package for our dog, and a lovely treat waiting for us as well. We had accidentally booked a room that was not dog friendly, but the staff handled it so quickly and smoothly and made sure we were looked after. Nothing felt like too much trouble. Everything about the stay was fantastic. The room was stunning, the food and drinks were excellent, and the staff were exceptional across the board. It is one of those places that makes you want to come back before you have even left. Highly, highly recommend.
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Derek
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Reception staff were excellent. Room was well appointed and the bathroom very clean. Bar and wait staff were very pleasant and courteous but in need of further training.
Mihaela
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel in a wonderfully quiet and tranquil location. The staff were lovely and very helpful throughout my stay. The only minor downside was that the bathroom wasn’t completely spotless. However, this didn’t take away from the overall experience, and I would happily stay here again and again. Many thanks for making my stay so enjoyable.
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O C
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Not happy
Julia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely hotel. Lovely staff and very comfortable
Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was clean/well equipped
Shane
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff were excellent. Breakfast lovely. Amazing land. Room warm and if you are in a room 200 plus it’s a lot of stairs with a suitcase.
Denise and Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Suite was beautiful.
Jane
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The whole stay was just perfect.
Mark
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Charming hotel and grounds, really friendly and accommodating staff, and exceptionally dog-friendly. The harness/lead sets in the room were both a surprise and a delight. We didn't get to try the spa this time, however other guests mentioned the spa(s) were really good too. Quite a bit of work being done in the grounds, but all looks like additional development/features, but in Feb, so not a problem at all. We'll definitely be back.
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Marek
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We were upgraded. Room clean and comfortable.
Mandeep
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel staff were so welcoming and helpful throughout our stay. The room was so comfortable and a great size too
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was clean, staff very attentive
Jean
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Prices are extreme. Advertising shows facilities but doesnt mention that they need to be booked weeks in advance
Gavin
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Five star
Wayne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Loved this place. Felt more like a 5 star hotel. Staff all really friendly and helpful, beautiful hotel and grounds. Food really good. Really nice atmosphere for Christmas.
Number of reviews per page
20
40