The Surrey Hotel

Explore The Surrey Hotel
7.6
Pleasant
From 945 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

8.4

Service and Facilites

8.0

Traveler Reviews The Surrey Hotel

Number of reviews per page
20
40
Top reviews
Rachel
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good place tonstay overnight. The pool hours are limited; 10am-7pm. No early morning swim or after dinner swim. Friendly staff.
Amanda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean & tidy, walking distance to many shops & cafes. Off street parking great too.
Karen
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff, pool and close to shops
Carmen
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing staff and service - super helpful! Lovely room, would stay here again 100%
Mark
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Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Kids always enjoy the pool
Vikki
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Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I like this hotel because of the location, amenities and the rooms are good. It has a cozy British pub feeling restaurant and a pool. It is convenient to town without being too close. I have enjoyed staying here for years.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Mahara and the team are friendly, professional and so welcoming! This is our second stay and we absolutely recommend it for families with babies. Peaceful and quiet at night, too.
Mia
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Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Awesome stay at this establishment. Would definitely stay here again
Anishea
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Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great service from staff, clean facilities, good food.
Francis
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Water kettle got molds and the curtains
Rod
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Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great spot suited us perfectly
Bella
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff was very friendly and accommodating.
Tanveerul
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Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Pool wasnt properly heated
Rebecca
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Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I just felt very comfortable here The only thing I wish was there was a microwave in the room Staff were always very helpful
Tony
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great place for the price
Jo
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Leisure Family
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The property was ok, great location for our concert. However staff attitude in the bar was terrible! Unfriendly, unapproachable and unprofessional.
Linda
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Convenient to concert venue, friendly staff and restaurant on site. Requested room service but beds not made, not all rubbish removed and missing a towel.A small annoyance - no soap dish.
Bronwyn
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Leisure
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Walking to distance to eden park
Meagan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Close to all your shopping needs. Has dining available on site also for convenience. Lots of parking.
Emma
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with Children
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great place! Have stayed before and will definitely stay again. Fantastic!
Number of reviews per page
20
40