Overall Ratings & Reviews Extended Stay America Select Suites Chicago Hanover Park

Good budget hotel

It was not good at all! First, the guy at the front desk kept disappearing! I had to wait each time I was there. Secondly, when entering the room and putting my things down, the first thing I 👀 is what looked like a a bed bug (reddish- brownish looking) on the counter! Ewww! Heck, I’m itching right now just thinking about it! Last but certainly not least, was the carpet in the room they gave me after sending me to another room that they claimed would be better….. NOT! Just an overall horrible experience!

No enough tissue paper on bathroom, no napkins.

Good

I liked the laundry facility

Sheets were dirty and there was lots of hair. No shampoo or conditioner? Hand soap ? No coffee? Almost couldn’t even check in because it was after 10pm . Over all disappointing.

Full kitchen was good, charged me for wi-fi.. That was bad.

I did not like my room i can hear the trafic on the road my bad was very uncomfortable i had bad nite trying to sleep

Horrible place No soap No shampoo No service Fridge to trash Hotel to be trash completely

Good customer service

I liked that it was very clean and quiet. Felt very safe and comfortable 😌

Was OK, we did stay the 4 nights we were in area to see family. Convenient to their neighborhood. At first felt a little sketchy but we came to feel ok coming and going. We didn’t know the cooking and utensils were extra, so made a quick stop at a Ollie’s and we’re fine with making some simple meals onsite

Things they didn't have: Cleaning Front Desk Breakfast Coffee in lobby or rooms Garbage collection Things they did have: BIG A$$ Roaches all over. Drug addicts loitering at every door doing drugs Locked doors including lobby preventing deliveries from doordash. After 5 days with no cleaning service, I gathered the trash I had and walked the halls looking for someone to help me. I found no bins and no people. I decided to leave it outside my door. The next morning there was a letter printed stating that I was breaking health and safety codes by putting my trash in the hallway. It said that I have to take it to the dumpster out back. The trash was still there.

Extremely run down and dirty , when I checked in my room there was leftover pancakes in the refrigerator. Stains all over the blankets and walls, the bed was flimsy and lots of extremely suspicious people walking throughout the building.

It was a surprisingly disgusting hotel. Worse than the Bedford Park location. Television didn’t work and nothing was done to rectify it.

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Great stay. Great place. Extended my stay 4 days

It was so nice and comfortable but smell bad odors! Maybe u need spray fresh in the room!

I absolutely loved the size of our room...we are daysleepers and it was nice the room could get so dark in the day..very clean and the a/c could crank!!

Room worked for what we needed, nothing special, could of had more towels. Front desk closed early and opened late .