Overall Ratings & Reviews Suburban Studios Minneapolis Brooklyn Center

Elevator dirty bed dirty bathroom dirty towels hair

Took a shower right when i got to the hotel. Had to call the front desk while in the shower to deliever towels because they never put new ones in the hotel room. Pulled bed sheets down to find a dirty sock. I ended up leaving and never stayed the night.

My toilet wouldn't flush, rust on the fridge, heater never heated up the room, keys kept disconnecting, smelled like cigarettes. It just felt like I should have went to a motel to get the same room for a cheaper price.

Dirty, door wouldn't open correctly. Elevator would take forever to work and messes we're not cleaned up.

They were taking money off my card without my consent. They stole 400 bucks from me and i never got it back! If you stay here make sure you pay cash! If you give them your card you will get robbed!

Very nicely priced and well maintained

Room smelt like cigarettes and the bath tub was leaking and full of water.

Felt unsafe.

Staff was very friendly, property was smelling nice and really clean and convenient to get around.

terrible

The stay is ok but the odors/smells.

It smelled like smoke

Staff not friendly

Book here and you will end up SLEEPING ON THE FLOOR! If I am able to give 0 star or better yet negative star, I will. With my friends and our family, we booked 3 rooms with SUBURBAN hotel-room for 6, 5 and 4 people in each room with kids. Booked thru Expedia with 2 queen beds in each room. We checked in and got into our rooms. To our dismay, each room only has 1 queen bed. How can we possibly fit each family with these rooms?! I went back to reception to let her know that this was not we booked. She said that this was the room request that they received. I asked to move us to the room that we paid for. She explained that there are no available rooms. Fine, so I asked to at least provide us with some matress. Unfortunately,she said they don’t have any. She made some “calls”, and she found 2 extra rooms-1 with double bed. Went to the room and that room was not cleaned-garbage scattered and towels on the floor. Situation now was more frustrating. Informed her with the room situation again. She advised us that the only thing she can do was to provide blankets. In the end, the husbands SLEPT ON THE FLOOR! With my 3 kids, including a toddler, we had no choice but to share the one bed. On top of this, their rooms are dirty and stinky. They offer discount but no amount of money can compensate with this incompetence. We booked a hotel for convenience and to be able to rest after a long drive especially when you have kids. This was the worst hotel!

Below average in appeal from front lobby to the room. Old furniture, not updated at all. Drawers in dresser were open and wouldn’t close. Lights didn’t have bulbs and were burnt out as well. Not one thing appealing about the place. Way over priced at $155. a night. No ice machine, so no cold water.

It was comfortable and the staff awesome. FYI Bring your own kitchenware. Cupboards empty including no cookware. It was very quiet. I was there Monday-Wednesday.

It was just me time nobody bothered me so it was nice

Pull out sofa was all destroyed and the room smells bad.

When we arrived, the guy (rude guy by the way) said that there are no rooms even he sees our booking. Needed to contact expedia support. By the way - expedia support also 1 star. I underestand that no one cares but I am feeling good doing it. Spent a night with two kids in the rental car because not updated well system sold rooms that were not available

Great quiet location