Comfort Suites Regency Park

Explore Comfort Suites Regency Park
7.6
Pleasant
From 914 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

8.0

Traveler Reviews Comfort Suites Regency Park

Number of reviews per page
20
40
Top reviews
Alfredo
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My apartment was dirty. On the coffee maker counter there was a dirty piece of an old towel wet, dirt and smelling terrible. I walked barefoot into the bathroom and my feet got dirt. I can not say anything about other services because I decided not to eat breakfast at the hotel.
Mark
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Was not there alone, checked in, slept, showered and ate breakfast. No complaints at all. Room was nice and big, everything seemed clean.
Stephanie
icon-Business Family
Business Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room had a syrup spill on the counter and staff had only cleaned counter area not under microwave. Could smell syrup the moment we checked into the room. Had to clean myself.
Nelshier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very helpful staffs, clean place and nice breakfast.
Elizabeth
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our 7 day stay was very pleasant and the accommodation very clean and comfortable.
Anzhela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was ok. The key cards to the room never worked, so we had to ask for new cards every day. Towels were yellow and had obvious stains. The hotel did not have a laundry room and the person at the reception said they were not the ones who listed laundry in the Expedia description. We couldn't use the pool because there was no laundry.
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Heather
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was fine. Mildew scent throughout. A bit rundown, but okay. 2.5 Stars. The desk clerk was not professional. Feet up, no shoes on his phone.
Elliot
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

smell bad
Janice
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The front desk staff was very nice and helpful, as well as accommodating. The pool was not clean and we were not willing to swim in it as it looked dirty.
Guillermo F
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Poor breakfast for the price and not as clean as it should be.
Luzcille
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice and clean
Sabina
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Jamar
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place 👍 staff was cool and friendly at the (front desk) definitely somewhere i would stay again. Rooms where good everything was clean an well prepared. Definitely would recommend if you plan to spend a night or 2 and need somewhere urgently 👍
Kenyatta
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel and the experience that went along with it horrific. The hotel is very unsanitary and the front desk staff is nonchalant. It’s a stale smell there and the cockroaches are ridiculous. There was no way I could lay down and sleep. I packed my kids and belongs and midnight to find another hotel nearby where the staff was friendly and the place was clean and acceptable.
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David
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice location
Antonio
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was meh. Just good enough for my business trip. Shower was clogged.
Rebecca
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel is fine. Building is dated, but clean and quiet. Hallways are hot and smell terrible, but the room was clean. Probably wouldn't stay here as a single woman, there were a lot of work men hanging around the parking lot drinking.
Tommy
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were in town for one night. The room was clean and the hotel seemed well maintained.
julian
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When you first walk in, you can smell the mildew smell when the doors open, it was very strong. Our first room that was offered to us was as dirty, the floors had globs of hair and smelled like mildew had over taken the room. There was mildew in between the grates of the AC unit. When we asked the front desk just to run the vacuum in our room, he offered us another room. The room had roaches on the walls. Another room option was putrid, we opened the door, and instantaneously started to gag because of the stagnant smell and the mold. When we informed them, we tried two more rooms, as soon as we turned on the lights, roaches scattered from the microwave and walls. We ultimately didn’t stay because it was simply repulsive. We talked to the front desk guy, he apologized, and was nice. We did have to make other accommodations at a different hotel. The extra cost was a damper on our trip but worth not staying in a repulsive, roach-infested, and mildew scent hotel. I would not recommend to anyone.
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Jeremias
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My guys they didn't get house keeping they didn't and a lot of fleas in the bed.
Number of reviews per page
20
40