Overall Ratings & Reviews Extended Stay America Suites Mt Laurel Crawford Pl

Room was clean and worked out well for our one night stay while traveling.

Negative: The cost of the property was high considering what I got. The room was dated, the hallway felt old. The "free breakfast" had nothing I was interested in (only small muffins and coffee with commercial creamers). I've gotten much better breakfasts at hotels that cost less. Positive: Staff was friendly and professional. I was able to go for walks outside the building with a feeling of general safety. Free Wi-fi was good. Parking was free and convenient. Location was not far from shopping.

Late arrival but staff was very helpful and friendly. Property is not well maintained

Nice

Didn’t like staff

It was old

It’s okay

My first time here. I am pleased 😌

Enjoyed my stay, clean and quiet. Just needs front doors to be handicap accessible. It was hard bringing luggage in having to hold open all doors with another person.

When we arrived we were told there would be a $150 fee for incidentals which was not listed on the site when we booked. We only had cash on us and we were told they did not take cash. Since my bank is not in New Jersey we had to drive 40 minutes away to where we found a location where my bank was to deposit money and then drive 40 minutes back to check in. Im thankful i didnt have to drive 4 hours back home. This was very inconvenient and should be listed when booking.

Rooms are clean and the building and grounds are well maintained. Front desk staff are very friendly and helpful!

After one night i saw roaches and it's noisy like they let ppl do what they want. Not very clean trash piled up and i had to wait until Monday for maintenance for a problem that happened Friday. The hotel works on the maintenance schedule when he works for the hotel,hmmm

Not a clean place. Bath towels size of hand towels. Was charged more than advertised and when I inquired about it, was told “there’s nothing I can do”. There is no coffee service in the lobby, as advertised (ends promptly at 9:30am) and no coffee maker in room, as advertised. Elevator appears very unsafe and had duct tape holding down the floor.

No frills.

The smoke alarm was hanging by wires from the ceiling and didn't have back batteries installed. The tv was streaked and filthy, the tub could use a scrub and the tub/shower lever was frozen in place. The elevator made high-pitched screeches.

thought I was staying at the newer one across the street

The rooms need extermination for bugs. The bathtubs are disgusting not my first stay either. They need to use a mild abrasive cleaner like Soft Scrub for the tub area. Whoever is inspecting the rooms for Cleanliness is not doing a thorough job. The amount of money being charged to stay in a half cleaned room is not right. Bugs were crawling on the floor in the bathroom, bedroom and kitchen area. This is not acceptable.

Free Breakfast is not instant oatmeal packs .

Nice stay

The hotel had roaches in the room, bathroom sink was faded.