Overall Ratings & Reviews Rosewood Hotel - Portland East

Great place of everything 100%

The staff is the best! They make sure that you are taken care of.

The room door would not open for several tries. The light turned green, but the door fought me. Inside, the room looks and smells horrible. I hope the previous occupant had to pay the smoking fine. I tried to open the dirty windows for some fresh air, but they’re latched. The furniture is beat up and broken. Even the Bible in the nightstand (with its sticky drawer) is damaged. The light bulbs are falling out of the lamps inside their stained lamp shades. The bathtub and shower enclosure are crumbling apart. The towel rack is falling off the wall. The toilet paper roll was empty and broken, so it was quite difficult to put the one spare roll of see-through paper on there. There are spit spots on the mirror. There was a hair tucked around the one clean washcloth provided. There are crumbs and gunk all around the burners on the stove. The microwave is even worse. There is crud along all of the counter ledges, and stains all over the bathroom counter and sink. The air conditioner spits dust when you turn it on. The mattress was lumpy as an egg crate, and the white sheets are stained orange. The smoke detector is detached from the ceiling and dead. When the refrigerator cycles on, it sounds like a snow blower. Along with the many other loud sounds at all hours because the walls are as thin as the toilet paper. This place is right by the freeway, which you can hear all night long. The staff is nice though.

It was an ok stay. They are friendly but not very abserevent. Bathroom was extremely dirty the shower and walls.

You get what you pay for.

I wouldn’t say “unsafe” but definitely a weird vibe with random people milling about in front. Couldn’t tell if they were customers / employees or what. Nobody particularly troublesome but certain weird vibes going in and out of the lobby.

All the people that work there are very friendly and very helpful

Great place I love it. Marina head staff is absolutely wonderful.

Had to wipe some makeup off the bathroom door when I got into room. Door latch loose and two holes in wall where it appears a picture was hanging that is no longer there. One light fixture cover hanging from ceiling. Let front desk know and they were great. Room has full size fridge and stove which was awesome!! Comfy bed and room mostly clean. Great place to stay!!

Great front desk help. The lady at the front desk was very sweet when we checked in Wasn't informed about the extra 200.00 security deposit until we arrived. Broken toilet seat in both rooms smoke alarm was hanging from the ceiling in one room. Beds were extremely uncomfortable.

For the price i can't complain too much. Definitely a bit run down, but overall mostly clean. I guess you get what you pay for.

The servic

Marina at the front desk is always a tree. She always make sure everything is on key and ready for me. If there’s nothing she cannot do excellent service 100% five stars.

They wwre doing some remodeling but our room hadnt been worked on yet. The rooms were set up weird. It was a ghetto hotel. It was nice enough. I did like that the room had a kitchenette even though there were no dishes or utensils. Had a little bit of a difficult time checking in because no one was at the desk but there was a sign saying to use the walkie talkie to call for the receptionist. We couldnt find it. When i did find it, it was under the lip of the counter. Then it wasnt turned on and i had to figure that out. She was nice enough and got us squared away. Really appreciated her answering my questions and her patience with me. The room was worth the $55 i spent on it. Good for a 1 night stay if youre in a pinch.

Had to change rooms 3 times. Got to my first room And there was a dirty pillowcase I front of the door, bathroom sink wouldn’t drain. Second room had a heater that didn’t work. 3rd was ok. Best suited for long stay working crews. Coffee only offered in the lobby.

NO breakfast included as of 2020 per the front desk staff** please update your listing as it is does NOT include breakfast. Stove in room did not work.

Mirana the front desk woman is a saint she is wonderful in every way. Tends to everything before I need to ask. Her customer service is exquisite.

My room was very dirty and for the property ask for a deposit for $100 is a shame.

Wonderful hotel, great staff very accommodating one of the best hotels I’ve stayed at thus far. I give it five stars full-size fridge very clean, quiet and private..

Solid place to stay overall for longer periods on the east side of town. Stayed five one nights in January. Negatives: The multiple rows of speed bumps at the gated parking area are pointlessly excessive. Just one row at the entry would be enough. In the room, at late afternoons of the first four nights there was cooked food smells coming out of the vent in the bathroom (presumably from units below). Positives: Upon check-in I asked for an upper stairs corner room, if available. Fortunately, one was available and I later discovered it was essentially the best room in the place. #333 South Eastern corner with views of Mt Hood (as it was sunny the whole time during this stay). Kitchen was greatly appreciated as I don't really eat fast food. Operable windows were nice. Wi-Fi worked good. Clean room, comfortable bed, hot water, heat worked good, & quiet (with a view). What more could one want. I needed to stay an additional night. This was accomplished effortlessly at the front desk at a slightly less rate as the previous five.