Overall Ratings & Reviews Extended Stay America Suites Boston Woburn

Good and quiet

The room was dirty there were take out cups dirty used soap from the last person and the bed was not fully made.

Had to wait over 5 minutes at the front desk for the receptionist to show up.

Quiet,clean

The room had no heat, the TV didn’t work when there were mice traps and droppings under the cabinets

Poor heat, transient population,

Our room was clean but the hallways smelled of smoke and heavy drugs. The room was really worn out and the shower drain barely worked.

Cozy

I didn't like checking in to find an unmade bed and dirty linens. Rude front desk staff I requested fresh towels and sheets and never got them, I had to go in the truck to use my own sheets and towels

I didn't like that they were out of food and they were out of irons and dishes.

It was overpriced for the condition. Missing drawers, old toilet that was stained. Overall should be in better condition. The staff was friendly.

Property was a little run down.

Toilet wouldn't flush had to go to lobby to use bathroom like i was home. Found a bug in bed. I left 3am only got a refund for one night which should have a full refund.

charme twice!!!!

More like a rundown 1970s apartment building that needs work than a hotel. Rooms have mouse poop in the furniture and cabinets. Two designated police parking spots and they demand photo ID of all persons in the room, they store garbage in the bins in front of the elevator on each floor. Should be removed from Expedia as a hotel. The only amenities are a shower, mattress with dirty sheets, parking and watered down coffee for breakfast. Flooring is peeling, carpets were dirty (not vacuumed even in the hallway). The only thing notable near by is a grocery store across the street. The couch looked like someone had a frosh party on it and didn't clean it after - so many stains/holes/mysterious white something dripping down the arm of the couch! The two staff were trying to be professional, but due to the age of the building and clear lack of through cleaning and upkeep it made their job very difficult. Several residents were clearly permanent residents. For well over 200 USD per night this is a disgrace.

The hotel was understaffed and some staff disappeared every once in a while

I don’t normally leave reviews but I will after this stay. The room was absolutely filthy. The shower had parts rusted off and under the tile rim of the shower there was thick, black gunk that had accumulated. In the kitchen there seemed to be a dark yellow stain/puddle on the floor. Almost as if an animal had urinated (and it was never mopped or cleaned up). I had spilled water on the floor one night and when I wiped it up with a napkin there was nothing but dirt that came off the floor. The windows were stuck cracked open and they would not close (so the nights were cold). As soon as me and my friend entered the room it smelled strongly of cigarettes. Everything about the room was terrible and me and the person I was with considered just sleeping in our car - but we ended up toughening it out for the few nights we were there. The garbage disposal by the elevators were fowl. One morning the hallway smelled so bad from all the accumulating garbage that I felt sick from the scent. The staff at the desk were friendly and welcoming. But everything else about this hotel was so terrible. I would never stay there again and I would never recommend it to anyone.

stayed at this hotel from 10/3-10/4. . We had another day planned but ended leaving early. When I tell you the looked like it was we not cleaned in 10 years. There were stains all over the carpet, on the computer chair, stains on top of the toilet, shower was dirty, bed had stains, fridge still smelled of food, hallways reeked of cigarettes. It might of cost less money to stay somewhere else but in the end it didn’t. Do not book!!!

It was a decent place to stay for one night. However, it was not very well cleaned the sheets seemed like they weren’t changed had to ask for clean ones. Overall room needed to be updated. The bathroom had a hole in the wall.

They were supposed to say no smoking, but the smell of cigarettes was the worst, seeping into the room and transferring the smell to my clothes.