Overall Ratings & Reviews Comfort Inn & Suites Lake Norman

A solid, clean and comfortable hotel on the budget side of the ledger. Outdoor pool a bonus after a long day trip. Would stay there again without hesitation

Quiet. Comfortable bed. Convenient. Good price.

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Close to everything you would need and right off the highway.

Worked great for a one-night stay. Room was clean. Was nice to have a water bottle filler in the lobby. Cant comment on breakfast as my checkout was very early.

Property was ok to stay at for one night. Small and sketchy elevator. The pullout was old and extremely worn. The windows had child handprints on it from previous guests. Staff was pleasant.

Breakfast is the chain's strong suite, but that's not why the place was chosen. We were traveling with our dog. Comfort Inn's have a very attractive pet fee. The room for our initial assignment had a stale odor, my wife rejected it. The desk clerk reacted very appropriately and assigned us to another room. The re-assigned room was a great improvement. Large and spacious. Tile floors. Everyone, including the dog was happy. The facility borders on a commercial area and apartment complex. Plenty of sidewalks to walk the dog.

It was good, clean nothing fancy! We brought our dog.

The customer service was exceptional (Mr.Joel), but the facility was dated.

I enjoyed my stay!

Room was very small and a bit cramped, right next to the elevator, but I am guessing only 1 room per floor was this small. Everything was clean and I never heard the elevator despite being directly next to it.

Very nice! Nice price, too! And a nice restaurant right next door.

What a dump. Dirty carpeting everywhere. Stains on the comforter. Mediocre breakfast - we ended up skipping and going out twice. Staff, if they spoke English, were merely place-holders. Only two towels for a room with 2 people.

Nice room; clean and convenient location

It was a pit stop on our way to Georgia. Room was clean and staff was friendly. In a good neighborhood and plenty around the area. Bed was on the harder side. Other wise good stay.

Primary issue with our stay was the cleanliness of our room. The bathroom had several areas that had not been properly cleaned in who knows how long. Toilet did not flush well. The icing on the cake was the several dead cockroaches I found when we entered in our room. We arrived very late and with 2 small children so we just dealt with it.

The first room I had was so dirty and gross. Hairs and dirt on the box spring mattress was visible, pee on toilet, absolutely old and dirty phones, ripped corners of walls. The day guy at the counter was nice and gave me another room the next day…although better…was not as obvious but still dirty phones, etc. I would not want to ever stay again.

Good

Hotel was in a good location, restaurant next door, but still quiet. Breakfast was good, areas were very clean. Hotel is well taken care of. Comfortable beds. I accidently left something important at the hotel and the staff was so helpful in getting it back to me. A BIG Thanks to the staff and Linda!!

Just a few OBSERVATIONS...Front desk staff friendly.