Overall Ratings & Reviews Independent (SPHC) GRAND HOTEL WIEN by IHG, an IHG Hotel

Excellent quality and fantastic location.

A decent property but not a five star. Very convenient area. However, the details in the amenities such as the towels and the sheets were quite poor and disappointing. These may seem like small details but they make a big difference.

Really good hotel, restaurants are great, they have great breakfast, hotel staff was really kind, they allowed me to make my check-in earlier.

Wonderful day! Room was beautiful, super clean, lovely staff at the restaurant. Breakfast buffet + breakfast menu was surprisingly good. Thanks for a wonderful stay, will definitely recommend!

Overall an exceptionally great experience. Not sure what “VIP Access” amenities are, but the breakfasts were outstanding and the 40Euro credit welcome (applied to our wonderful dinner at the 1870 Restaurant). The only very minor issue we had was the master lighting switch in the room, which was on a timer - so we kept having to press it again to keep the lights on. Also next time we would ask for a room with a view - my point being we would without doubt return to this hotel!

Wonderful hotel in all respects, as always.

Nice hotel in central Vienna. Located in the heart of shopping and dining street of Vienna. Old hotel but well maintained. Staffs were nice and assistive. Bedding is quite to soft and using spring mattress, which I don't like that much, but still comfortable. Air conditioning panel is quite confusing to operate but I can make it works after learning. Breakfast was good but not to the point of 5 star hotel expectation.

The bathtub shower access was difficult to enter. Anyone with limited abilities should ask for a room with a shower only.

Went for an extended long weekend. Great time and will go again. The hotel is located within steps of museums, parks, opera house and restaurants. Highly recommend.

A

They help me to check in fast and let me can get sleep early after I fly from Chicago over ten hour

A very nice place to stay.

Really well run hotel .. first class breakfast .. grand rooms with nice spacious bathrooms .. 2 mns to the opera house and 10 mns to best shopping area and restaurants

Great place to stay

Great property with a fantastic location. Well worth the money. Service was incredible and rooms were beautiful.

Good

Beautiful hotel in the perfect, central yet quiet location! Fantastic service and all around best choice for Vienna.

Stuff very attentive and helpful; breakfast is very good

WE ENJOYED STAYING IN THIS PROPERTY, IT IS CLOSE TO EVERYTHING THAT A VISITOR WOULD WANT TO SEE.

Big rooms, spotless and very quiet. Not impressed with bedding, duvet too short for bed, no spare blankets.