Overall Ratings & Reviews Independent (SPHC) GRAND HOTEL WIEN, an IHG Hotel

A very nice place to stay.

Really well run hotel .. first class breakfast .. grand rooms with nice spacious bathrooms .. 2 mns to the opera house and 10 mns to best shopping area and restaurants

Great place to stay

Great property with a fantastic location. Well worth the money. Service was incredible and rooms were beautiful.

Good

Beautiful hotel in the perfect, central yet quiet location! Fantastic service and all around best choice for Vienna.

Stuff very attentive and helpful; breakfast is very good

WE ENJOYED STAYING IN THIS PROPERTY, IT IS CLOSE TO EVERYTHING THAT A VISITOR WOULD WANT TO SEE.

Big rooms, spotless and very quiet. Not impressed with bedding, duvet too short for bed, no spare blankets.

A Pleasant Stay but Some Drawbacks We had a good time during our stay, and I must commend the staff for being very helpful and attentive throughout. Their excellent service really stood out. The hotel itself is nice but feels dated in parts. Our room was a good size, which we appreciated, but it was far too hot. Unfortunately, the heating system only allows for warming the room this time of year, with no option for cooling. We ended up turning off the heat and opening the window, which led to a lot of noise from the road and people outside—making it difficult to get a good night’s sleep. Additionally, the shower is located in the bath, which is not ideal for those who prefer a standalone shower. Overall, while we enjoyed certain aspects of our stay, a few improvements could really enhance the experience. Let me know if you’d like any further tweaks!

City center, great location, the best staff service

Outstanding experience, friendly customer service, perfect location and first class facilities including super bars and restaurants. We could not have been happier with our stay and would personally thank this wonderful team for an early Christmas present.

Bath towels were smaller than normal size and very thin. No Q tips. Thats all

we loved everything

The is our go-to hotel in Vienna. We love the hotel, the staff and the location

Superb staff, very friendly and helpful. Stunning room, with very high ceilings, tile, bidet , and more. Location is central to the old town.

Great location and we had a wonderful time walking around the city.

I recently stayed at Grand Wien Hotel and it exceeded every expectation I had for a luxury hotel. From the moment I arrived, I felt the warmth and attention to detail that defines a truly five-star experience. The room was beautifully appointed, with elegant decor, comfortable furnishings, and all the amenities one could hope for. Every detail was thoughtfully designed, making it a perfect retreat. The hotel facilities were just as impressive—whether it was the spa, the pool, or the common areas, each space was maintained impeccably and radiated a sense of calm and sophistication. Dining was another highlight; the food was exceptional, offering both variety and quality. Every meal felt like a culinary experience, and the service was attentive without being intrusive. The staff truly made the stay memorable, embodying professionalism and warmth. They anticipated needs, provided recommendations, and made every effort to ensure a seamless experience. Overall, Grand Wien Hotel defines what a luxury hotel should be. I left feeling relaxed, pampered, and looking forward to returning on my next visit. Highly recommended for anyone seeking an unforgettable, high-end hotel experience!

A fine hotel in a traditional historical building minutes walk to the Opera House and high street shopping.

Excellent location. Amazing deal for a 5 star luxury hotel with a lovely spa