People often mention about The Imperial Mae Hong Son
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Bedroom (3)
Bathroom (3)
Hotel Area (3)
Taste (3)
Ambiance (2)
Room Space (2)
Soundproof (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
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Traveler Reviews The Imperial Mae Hong Son
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Customer reviews
S***n
Leisure
10.0
/10
Reviewed 31 week(s) ago
All the staff are friendly, polite, and provide good service. I will come back to use the service again next time.
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Accommodation's Reply
08 Aug 2025
Dear Sir/Madam,
We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele.
In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty.
Looking very much forward to being at your service again in the not too distant future.
Kind regards,
Waraporn Meekerd
Hotel Manager
T***a
Leisure
5.4
/10
Reviewed 43 week(s) ago
Lots of dust, old rooms, rotten hallways, looks unsafe, feels uncomfortable and unsafe to stay in. Can be renovated now. The accommodation is very scary. Not worth the price at all.
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Accommodation's Reply
08 Aug 2025
Dear Sir/Madam,
Thank you for visiting the Imperial Mae Hong Son Resort and for taking the time to complete our questionnaire. Your feedback and suggestions are very helpful and will contribute to our continued improvement of our operations and services.
The Imperial Mae Hong Son Resort looks forward to welcoming you back again.
Thank you.
Sincerely,
Waraporn Meekerd
Hotel Manager
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T***a
Leisure
5.4
/10
Reviewed 43 week(s) ago
The accommodation is expensive and old, thick with dust. We booked 4 rooms in front of the swimming pool. It seems like the hotel has prepared the accommodation for a long time to wait for guests. The towels and bathrobes are not usable, the smell is musty and dusty. The wooden handrails in front of the swimming pool are rotten. It's time to renovate the walkway in front of the room. It looks dangerous and unsafe. It's expensive and we didn't feel comfortable sleeping. It's not worth the price we paid. The staff are generally friendly. The hotel should install lights in the walkway and stairs and do some maintenance. Thank you for listening to the feedback and making corrections.
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Sir/Madam,
Thank you for visiting the Imperial Mae Hong Son Resort and for taking the time to complete our questionnaire. Your feedback and suggestions are very helpful and will contribute to our continued improvement of our operations and services.
The Imperial Mae Hong Son Resort looks forward to welcoming you back again.
Thank you.
Sincerely,
Waraporn Meekerd
Hotel Manager
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TT
THEERAPORN T.
8.5
/10
Reviewed 95 week(s) ago
It's an old hotel, but the bedrooms are spacious and comfortable. There's a swimming pool.
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1 people find it helpful
TN
Tien N.
9.7
/10
Reviewed 105 week(s) ago
Officers in every department provide good, fast service, a variety of breakfast. The lights in the room are a little bright.
It's good to have a place to sleep in. So I don't know how to tell. You have to come and experience it yourself.
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1 people find it helpful
TI
Tattana I.
9.3
/10
Reviewed 224 week(s) ago
The room smells a bit musty. would like to add a ramp for dragging luggage
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New F.
8.8
/10
Reviewed 235 week(s) ago
Good, but some details are missing. Such as shook off the bathtub, handkerchief
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BN
Boochga N.
8.5
/10
Reviewed 235 week(s) ago
The price is very cheap, but the room is a little old, the swimming pool is beautiful, clean, big, the breakfast is a buffet, very delicious, a lot of good, hot food.
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KM
Kanyatuch M.
6.4
/10
Reviewed 247 week(s) ago
The atmosphere is like a good era. The receptionist is not good. Not only does the service accept customers, not servive mine at all.
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2 people find it helpful
BL
Busba L.
8.5
/10
Reviewed 248 week(s) ago
Clean room Convenient travel But the towel is old.
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1 people find it helpful
w
wanpen
8.5
/10
Reviewed 253 week(s) ago
Clean rooms, comfortable beds, good value.
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1 people find it helpful
SS
Sopon S.
8.6
/10
Reviewed 255 week(s) ago
The room is ok but the towels are very old. This should be improved. By joining hands
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1 people find it helpful
cw
chalitchon w.
10.0
/10
Reviewed 297 week(s) ago
The staff are good. Quiet. Good atmosphere. There is a shuttle service from the hotel.
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PW
Priyaporn W.
Family
8.5
/10
Reviewed 308 week(s) ago
Comfortable rooms, cool air, not far from the city center.
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1 people find it helpful
Teerayut Cordkaew
8.5
/10
Reviewed 323 week(s) ago
The accommodation is comfortable, but because of this, few guests make the breakfast not a lot.
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NB
Naiair B.
8.8
/10
Reviewed 335 week(s) ago
Staff at the reception are very good. Good service. Breakfast is ok.