Overall Ratings & Reviews Crowne Plaza SPRINGFIELD - CONVENTION CTR by IHG, an IHG Hotel

The hotel was beautiful!

The rooms were nice and cozy. The staff were great!

Friendly staff, clean rooms, delicious breakfast!

It was a great place very clean and everything was outstanding

Everything was great

Ben at check in desk was amazing!!! His customer service and get it done second to none. Breakfast was terrible food was all same not appetizing. Water juice was warm from sitting on table waitresses were more worried about how you were gonna pay…

Very clean ans great staff. Will be back

Very comfortable bed and clean room

Clean and spacious

It was a great stay. The beds are absolutely comfortable to me.

I was disappointed in the room and we were supposed to have access to the terrace on the 14th floor but couldn't go there.

The bathroom in room 824 needs to be resurfaced.

Excellent place to stay if driving route 66.

Nice Place

Clean rooms, nice staff and convenient location! Would highly recommend!

Friendly staff, clean room.

Tried to cancel due to family emergency and couldn’t get anyone to help always got sent to an automatic chatting then got charged for a stay i didn’t even get to stay for.

The hotel was beautiful and the staff was extremely nice and helpful. Will definitely go back

Everything from the staff to the property was fantastic

Beautiful hotel!