Overall Ratings & Reviews Crowne Plaza INDIANAPOLIS-DWTN-UNION STN by IHG, an IHG Hotel

Constant construction both inside and outside the hotel. Fron desk could not give recommendations or directions. Service at the restaurant for breakfast was 60 for two people in a construction area with horrible service. Bartender was rude.

It is right in the middle of everything. The staff is definitely 5 stars!

Front desk staff as well as the restaurant valet staff were friendly, happy ready to be helpful

Great

Great stay!!

Great stay overall, key card and door stop workin

The history of this property is so rich. They have reminders all over. I can't wait to come back and stay in one of the Pullman car rooms. The staff was wonderful and helpful. I would definitely recommend that you stay here. There is remodeling going on. But, it wasn't disruptive at all.

Fun little hotel for an overnight stay! Love the vibe of the old train station. I would definitely stay again and highly recommend!!!

There was lots of construction going on in the property and it was hard to get in and out of. It was a very busy hotel. We waited over 30 minutes for our car.

great place especially when construction gets done

All the construction in the area. The pool was closed and part of the shopping mall. Other then that the hotel was great!

The hotel was fine. The issue was Expedia advertising the pool, however the pool was removed 9 months ago. We picked this place for the pool.

Unique experience. Lots on construction in area. Very friendly staff.

Inside construction crew

👍

Right Downtown Indy, booked for a cousin's night meeting up from out of town. Great service, unique building.

It was a unique hotel, being historically connected to an old rail line. I believe part of the rail line is still active to this day. There was a nice railroad aesthetic to it, which was charming. There were renovations going on, so it was tough to navigate at times.

Friendly staff, clean, comfortable. The history of the building is very cool!

Forgot my head phones. Called and they tried saying I never stayed in the room I paid for.... Then when they finally found my account they said they're gonna text me a link to fill out the lost and found so that I can get my headphones back but they just never sent me the link. The headphones cost more than the room! Also the only reason this place is semi expensive is because of the location. The room itself is not worth 160 a night

Smelled like smoke