Overall Ratings & Reviews Holiday Inn Express & Suites COLORADO SPRINGS NORTH by IHG, an IHG Hotel

The room smelled very moldy and there was a bed bug on my pillow. We checked the rest of the bed and could only find that one. I smashed the bug and left it on the bathroom sink. After house keeping came by the bug was on the floor. We were shorted towels and they didnt take the trash out

Very clean and nice staff

Nice room, clean and comfortable. Staff was friendly and accommodating.

The hotel and staff were great only thing I have to complain about is our trash not being taken out of our rooms everyday.

Nice

Clean. Comfortable spacious room.

We was greeted right away front desk staff was helpful. Room was clean and very good condition. Breakfast was good and area was taken good care of

Stayed here for a family trip. Front desk was nice and welcoming and answered any questions we had. Pool was great. Would stay here again.

Neat, very quiet!!!!

They ran put of pancake mix over an hour before breakfast was over, they were out of peanut butter, the consistency ofntheir omlette literally made me gag and I had to sput it out. The biscuits wete hard and the potatoes had dried out. The beds were not comfortable and the heating/ac did not eork properly, we were eairhwr freezing or sweating, even when we did not turn the temp up or down. The "hot tub" was barely warm. I stay hat Hokiday Inn express and Suites often, this is a bad one... don't stay here..

just traveling

I love how much space the room had there were 6 of us

Friendly staff

Everything ‼️

I like the bench in the hotel room.

It is a really nice place to stay. Very close to pikes peak, Garden of gods and cave of the winds.

The beds were uncomfortable for me and my husband, I thought a sweet meant that there was a room closed off, which was not the case in this location. But the breakfast was delicious. The help was great. The front desk was great and the room was clean. I didn’t enjoy my stay.

Great customer service at front desk. However, definitely some updates needed/care in property maintenance. Not bad but not up to the typical Holiday Inn express. Also, soooo loud on weekend. There was practically a 1” gap at the bottom of the door so it made sense that it sounded like our door was opening and closing in the middle of the night even though it was someone else’s.

Nice staff and room

The staff was friendly accommodating. Rooms need updating. Paint peeling in bathroom. Pool area had no working lights. Breakfast was ok but ran out of items if you didn’t get there early