Overall Ratings & Reviews Holiday Inn Express KANSAS CITY - BONNER SPRINGS, an IHG Hotel

Located off the main highway in a convenient location.

Only thing we noticed was a slight bulge area on the floor like uneven concrete

Friendly staff. Easy to reserve. Nice location. Breakfast nice. I felt the table could have been cleaned off better. There was no decaffeinated coffee available in the dinning area only in the room. My 3rd drawer was jammed in my dresser. Otherwise it was a nice getaway.

Noisy traffic all night!

Not many restaurants but good

Staff didn't keep one family from terrorizing by kids running, slamming doors arguing outside of my door.

Overall is good.

We were on the even side of the hotel, right by a freeway. It was very noisy.

Made reservation online and room was ready when we arrived within an hour. Room was very clean and comfortable. Slept well without noise from other rooms and we were right across from the elevator. The free breakfast was very good compared to other hotels — delicious Mexican omelettes, sausage, cinnamon rolls, yogurt, juice, coffee, cereal, pancakes, chocolate milk and more!

The staff is very friendly and personable. Our flight was delayed and I called to let them know. They greeted me and had the room ready. Continental breakfast had a great selection to choose from.

Excellent staff. Location close to renaissance festival was a major plus.

Staff average, room clean, beds comfortable, decent breakfast, tiny pool that was closed the first day, slanted floors like a fun house, traffic noise from the highway sounded like an airport.

Good, safe place to stay. It would have been nice if they had had decaf coffee available at breakfast area.

Very nice

Front desk was very friendly and helpful we came for the festival it was very convenient will definitely stay here again

breakfast needs something to be desired and it had no peanut butter, cereal was sugary, no healthy options

Clean, comfortable. Easy to find but its right by the highway, so a bit noisy. It didnt keep me awake though. Lobby is amazing. Really fancy and new looking. Beds were comfy and clean. Bathrooms dont have vents so gets pretty steamy. Very nice place. No hot tub but they do have a heated indoor pool. Good place to stay.

Na

Excellent room, Staff and Breakfast!

Just wonderful! Thank you!