Overall Ratings & Reviews ITC Kakatiya, a Luxury Collection Hotel, Hyderabad

Only the Lobby looks good but room is like a junkyard. Why should pay for them keep their lobby clean without a good ambiance in room. I am not sure how one would pay >$200 per night.

The staff is courteous and helpful. The restaurants on site are good. Chef Srinivas is very helpful in explaining the dishes for the breakfast buffet and their service there is excellent

My fourth stay at this hotel and each time I feel is better than the last. Staff is very courteous and helpful. Hotel is gorgeous. My room was very spacious and well organized and equipped.

Excellent service, food, and stay. Highly recommend. I was visiting from the US and was very comfortable throughout my stay.

It’s great ancient hotel . Probably would have been good 10 years ago. We had no additional indoor shoes , extra toiletries in the room. The touch screens to the lights weren’t working . Pretty outdated location for the price of the property . Staff was amazing !

Everything was excellent,except the laundry service worst.

My room was a little dirty. The hotel phones didn’t work, but besides that it was a nice stay. Staff were v nice generally. The breakfast was a bit messy and the lobby was so poorly designed. The bar was very loud and the elevators were very annoying

The staff is very friendly and accomodating

The team was super helpful and the Assistant Manager Saurav went out of his way in resolving a transaction issue and ensuring I have a pleasant stay. Great property location and the spa is also well worth a visit

It was great place

Overall I love ITC always

Everything Excellent

I had a mixup and was not able to use their paid airport transfer. they waved off the fee. all employees were very courteous. one drawback though. the queue to checkin checkout can get terribly long

I stayed for a night at ITC. I have booked this hotel thinking its 5 star hotel. Rooms are basic. Not that big. Beds are horrible. Very Old torned furniture. Rooms are small. Not worth Rs.10.000 per day. Overall not worth for the money. Hotel room is not even 3 star. Property and service is okay.

Superb

Spacious rooms. Well located

Great!

Excellent Experience.

It’s an excellent property

Stay was good, Breakfast very good. Room was clean and comfortable. Hot shower awesome. What is missing is Self Service Laundry. I hate to give my clothes to someone else to wash. rajans