Overall Ratings & Reviews Holiday Inn Express FAIRHOPE-POINT CLEAR by IHG, an IHG Hotel

Great experience, hopefully they’ll install a tv in the living room area once remodel is finished

The property was very quiet the staff was very nice and helpful! The rooms are very big and spacious

Just a stop over

Everything was great. Very clean and quiet. Room decor was a little sparse

Pool area is not the cleanest.

Check in was easy and on time. Very clean rooms.

Room was dirty not cleaned. Sheets only thing cleaned. Tub dirty, floors and table sticky. No coffee cups and coffe grinds all over the counter and floor

Great!!! Comfortable!!! Clean!!! I will be back next weekend.

Very friendly staff

There was mold in our room. The bathroom door was black at the bottom inside the restroom. Musty smell and made us caugh all night. Looks as if they were under water and not yet repaired. The parking lot was filled with shipping containers.

Stet

Accessibility was easygoing!

Only stayed one night for a brief stop over, but it was very quiet and comfortable. We had the one room suite would stay again if needed.

The design is not thought out well. From the rooms you have to walk to the dining area outside & if it’s cold or raining not good! The tv was below average. The picture was not in hd & the picture was dark with no way to change it. Not many English speaking workers. Not all bad though. The bathroom was nice with a good shower & the dining area was fine too. Overall grade: C

We were traveling for for baseball tournament

The welcome staff was excellent- friendly and very welcoming. The hotel was very clean and neat. The room was very clean and comfortable.

They are updating the first floor but the room was quiet in the evening and the morning. Glad to see they are keeping the property updated. Good location and clean. Price was reasonable.

The staff is so friendly and helpful. The hotel is clean and pretty. It is also in a wonderful location!

Renovations going on so there were dumpsters and equipment in the parking lot and the sign was barely visible because of a tree. But the room was nice and clean. The bed was very comfortable, and the staff were great. I would stay here again. Thank you,

The staff was rude and not helpful. I asked several times for an early check in, and was told I could check in at 1:00pm. When I show up at 1:30 to check in they told me they had no rooms clean and check in was at 3. I had several other encounters with the staff and every time I spoke with someone I was met with little to no sympathy and aggression.