Overall Ratings & Reviews Holiday Inn Express ATLANTA-STONE MOUNTAIN by IHG, an IHG Hotel

The staff let us check in very early which was wonderful since we traveled with our little kids. The breakfast was delicious and had a great selection.

Check in staff was amazing. Room is so clean!

Was an overnight to visit Stone Mountain Park. Bedding was awesome and the front desk was very helpful. They offered some restraunts for dinner and lunches.

Room was fine. Parking was cramped. Parking lot and surrounding area didn't seem safe. Wouldn't stay here again

Very conveniently located with excellent staff.

Clean

I enjoyed everything

Commencing witin 2 hours of my arrival there was constant banging all night long. I discovered i was above the laundry room done by staffing... Couldnt sleep...

The hotel is exceptionally clean, and the rooms are spacious and comfortable. The beds were cozy, and I appreciated the abundance of USB ports and outlets for charging devices. The location is perfect it's just a short walk or drive to shopping area. The staff were friendly and helpful, making check-in a breeze. Overall, I highly recommend this hotel for its cleanliness, comfort, and convenient location.

Front Office Lady on the day shift makes our stay exceptional every time we stay. She goes out of her way to make you feel welcome.

Enjoyable stay, would do it again.

The customers service is good 👍

The room was clean and comfortable, unfortunately there were other guests on our floor slamming doors and playing loud music until about 3 am. We barely got any sleep.

Location

Very clean ..great breakfast....

Clean with pleasant staff

Nice property, clean room. Good breakfast, very friendly staff

The room was clean and the breakfast was great. The staff was completely terrible. The front desk worker at check in was rude (3/7 -3/8), difficult and ignorant of service animals. She responded that service animals "HAVE" to come through the front door even though i tried to provide paperwork to prevent from being charged. She would not listen or try to understand why I prefered to bring them in through the side door away from the crowded area during check in. I called corporate and corporate handled the issue and apologized for her attitude and lack of customers service. Maybe worry about the men crowding the door at night, smoking weed and heckling women. If you have a service animal do not stay here. The attitude of this woman would make me never want to stay here again.

Debbie was wonderful. She was able recommend places to dine and was very responsive to our needs.

Definitely would stay again.