Overall Ratings & Reviews American Inn and Suites Houghton Lake

Pool and hot tub were very enjoyable.

Clean facilities and friendly staff.

The staff was very helpful and kind. The site does offer a good swimming pool and jacuzzi. The website I believe said a breakfast buffet but really it’s a continental breakfast with a waffle maker. Have to cook it extra as the allotted time does not cook it enough. It was quiet but it was also off season. The only real issue was the constant smell of cigarette use and marijuana use in the hallways, even thought it clearly states those are strictly prohibited within the building. Signs cannot force the rules…

Clean room, friendly staff. Great place for the cost.

Very welcoming and clean. Staff very helpful and nice

Very clean and smelled good.

Very noisy,doors always slammimg and loud kids up & down the hallway. The night i stayed it was after 11:30 pm and doors were still slammimg. Woke up the next morning & the people right next door were loudly fighting. Need a senior citizen section

Great place to stay at while at tip up town

Clean and comfortable. Friendly staff.

Convenient location for work in the Houghton / Higgins area. Rooms are nothing fancy, but clean and bed was reasonably comfortable.

All the employees were super helpful and very nice to me n my son

pleasant and clean hotel

Was good nice size room good bed king was good size they just need some to clean snow other that great stay good size pool to

Nice place. Friendly staff.

Clean and well kept. Great deal for the price.

Did an overnight stay and the hotels was affordable, clean, and comfortable.

Stacy at the front desk was great. Warm greeting, friendly, helpful and very kind. The exit door at the end off the hallway was not secure. No exercise room. Stay was fine.

Stay here every year...NO GOUGING ON EVENTS

Room was freezing and heater wasn’t working; front desk fixed for us. Shower water was also freezing, even after running for 20 min- knob was installed incorrectly. Breakfast items included, coffee, tea, juice, waffles, cereal, oatmeal, bagels, yogurt, and mini muffins. Hot tub was nice, but found the pool to be cold as well. On our second night using the pool, we found two poops on the floor- not sure if it was from a child or dog. Hotel is pet friendly for an additional fee. The manager didn’t want to discuss our concerns with us because she said they had already offered to move us to another room- the room was on the second floor with no elevator, and I have mobility/disability issues, which I shared with the staff member when I checked in, so they already knew I couldn’t stay on the second floor. The beds were nice but I wouldn’t stay again.

Laundry in house, but no soap or supplies available! Had to go to Dollar General a mile and a half away.