9.4
Exceptional
From 900 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.2

Service and Facilites

9.6

Traveler Reviews Sleep Inn & Suites Cross Lanes - South Charleston

Number of reviews per page
20
40
Top reviews
Patrick
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Desk clerk was extremely rude to me. Balding fat guy with red hair.
Verified traveler
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

everything was great from the check in to the room. nicer area of charleston and very clean and quiet hotel.
Donna
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All expectations met or exceeded. Highly recommend. Thank you.
Darryl
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is the best run Sleep Inn I have ever been to, the staff was great, and the place was very clean and new.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean hotel and friendly stall, safe area.
Arisa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This property was nothing short of amazing. Tesla was wonderful. Thank all of you.
Lawrence
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

C
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were exceedingly friendly and helpful. The breakfast was phenomenal. Room was quiet and very clean.
Todd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Easy and quick check-in/check-out. Room was of good quality and beds were very comfortable.
Ryan
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Solid hotel for the price you pay
Veronica
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Every time I have to visit my work's main office, I stay here. Very friendly staff. The breakfast in the morning is so good! The bed is very comfy! Everything is great while staying here! I really enjoy my stay and it's close by to so many things. If you must pick a place, I highly suggest them.
Gail
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff very friendly and welcoming
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Hotel staff was great! The room seemed small and shower was outdated and all chipped on the bottom. That’s the only reason I did not givecthem a 5.
Mary Beth
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice property and a good value. In a quiet area
Gregory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good overall stay
Jeff
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was okay
William
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was a great stay. Room was perfectly fine. The best thing was the breakfast in the mornings - typical cafeteria-ish type food - but had waffle makers lots of egg choices, cereals, milks, juices etc. I’m a simple guy - all of this appealed to me.
Leslie Monderine
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was so nice and room was very clean. Great value for the money!
Kathy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Always clean, excellent breakfast. They have soup in the lobby in the evening. The pillows were not very comfortable.
Rob
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice place everything worked.Great stay
Number of reviews per page
20
40