Overall Ratings & Reviews Sleep Inn & Suites Cross Lanes - South Charleston

What a great experience! Very clean and accommodating! Very nice staff, very helpful!

Everything was top notch

A nice place

Property is wonderful and good restaurants near by. Tesla greeted us at the front desk and she could not have been sweeter! Baked cookies and warm soup at check in?! Very nice touch…

Great trip. Clean, quiet rooms, hot breakfast.

Great place to stay.

Room and facility was clean and well organized.

My husband and I stayed here one night as part of a longer trip. It was clean. Checkin was quick and front desk person was friendly. Was nice to get a hot shower and good night’s rest after a long day

The stay was great, nothing I can complain about. The only problem that keeps occurring is, they keep charging me after I've paid through Hotels.com.

The stay was great, rooms were spotless, TV worked with no problem, the staff was very polite and helpful with anything needed. Breakfast was great hot and served on time. Hotel was very quiet and peaceful. The beds were comfortable and clean.

I was pleasantly surprised...a great welcome, comfortable room and good service. Will stay again.

Inexpensive. Clean. Great staff. And great breakfast. Has the make your own waffle things which I love.

had a wonderful stay. Very nice staff. Clean and easy to access the highway and get where we needed to go.

Great staff, great facilities and great breakfast.

Nothing serious, no place obvious to walk.

Nice hotel

My room was dirty

This property is clean and well appointed. The staff is outstanding. Their unadvertised "evening social" (Monday through Thursday), which provided a delicious soup, popcorn, and chocolate chip cookies was a pleasant surprise. Also not advertised, their pool is saltwater rather than irritating chlorine. If the ratings allowed, I would give it 10 stars.

Awesome place

For the amount you pay the rooms are very small really not worth it.