Courtyard by Marriott Cleveland Willoughby

Explore Courtyard by Marriott Cleveland Willoughby
8.2
Very Good
From 613 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.0

Service and Facilites

8.8

Traveler Reviews Courtyard by Marriott Cleveland Willoughby

Number of reviews per page
20
40
Top reviews
george
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They should address the Bathroom Door and it is overdue for a new mattress, springs are very uncomfortable.
Ngoc Thien
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Rosetta
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property wasn’t bad but I asked for my room to be cleaned my 2nd day. I was told they do it every other day 🙄. So I requested fresh towels and they came and half made the beds. Ok, so the next day they came and cleaned the room and remade the bed with dirty sheets. They felt gritty too!!! The bathroom floor was dirty from day one. The location was great and it wasn’t a bad hotel… the customer service was my issue. Their phone was the only concern they had…
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Kristal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Easy check in and out
Michelle
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was cleen and neat. it is located near several restaurants. One in walking distance.
marsha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Quite satisfactory
Kathleen
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean and spacious. Would have liked more dinner options
Karen
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Disappointed there wasn’t a free breakfast because I had booked only (I thought) hotels with indoor pools And free breakfast at all our stops. But I might have misread.
Mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great staff, very clean rooms, comfortable bed and very nice hotel. Will definitely stay here again!!!
Tyshae
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel and rooms are beautiful. The tv also had Netflix which was very convenient. It’s a very upscale hotel.
Triston
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Pool was not warm around 3pm. Very cold
Steve
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Booked a King bed and got a double queen
Ryan
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel with great staff. There were a few cracks / rust in our shower but nothing to be worried about at all. The room was super clean and cozy.
Lawrence
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good
Gerald
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Really, really, really thought that this hotel like all the other Marriott we had stayed would have breakfast available as part of the tab as well as a working hot tub. Boy, was I mistaken! Had I known that both of these items were not available here, I would definitely have stayed at another institution. You should spell these things out to people when they are making reservations. It is not rocket science to show that information available since it is all online. Do better.
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John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

They had several large wedding parties and were fully booked that evening still had room to park close to hotel and it was quiet in the hallways and inside the room. Bed was comfy
Aaron
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

food choices awesome
Aaron
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly staff
REBECCA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was extremely friendly and helpful. Room was clean and comfortable.
Richard
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

No body wash in dispenser
Number of reviews per page
20
40