Elevator always broken so you had to walk up and down huge steps to get anywhere. Free shuttle from town-forget it. 12:05 shuttle back to hotel was 1/2 hour late so we got picked up at 12:30 am and the little shuttle bus was not big enough so two 6-4 men had to climb in trunk of bus for 20 minute ride back to hotel. No joke.
Waiter asked if we wanted water when we sat down-only to find out when check came that we were charged US $14.70 FOR WATER! We talked to guest relations and they did absolutely nothing. And, in room they have Welcome Card by coffee maker. Open card-blank inside. So we made two cups of coffee. Only to find out that each coffee pod was 4 euro. Ridiculous.
All of this-go somewhere else. Plenty of 5 star places to stay. Every waiter, every person who worked there had their hand out for tips. They nickle and dime you. Go somewhere else-plenty of other places to choose from. Dinner, drinks and lunch was so expensive for what you got. $12 US for a beer. Ordered Cod for dinner-fifteen minutes later waiter came back and said they were out of cod so he wanted to sell me a more expensive red fish. Run from this place!