Overall Ratings & Reviews Holiday Inn Express SILVER CITY by IHG, an IHG Hotel

Do did not close shut automatically.

The pool was unswimmable, green with a bunch of junk on the bottom. The kids were very disappointed they couldn't swim. Our sheets were dirty, the elevator was out of service so we had to carry everything up the stairs. The tub was dirty, felt sticky and some of the bottom was flaking off. The price was totally not worth the stay. It should be a lot cheaper for being dirty and needing a renovation.

The convenience store in the hotel had maybe 3 drinks . All the shelves were empty. The breakfast Buffett had almost nothing and we were there early. The fridge with yogurt had 2 yogurts. No milk for cereal and no fruit. The hostess apologized for the options without us saying anything. As we left we noted the pool was GREEN!

Loved that there was a microwave and fridge in the room.

Door stuck and was very difficult to open. Shower water was not very hot.

It seems that the hotel seemed to have recently been remodeled. It was clean and well-maintained.

Everything was good. Thank you .

I was charged another 100.00 when I got to the prooerty after already paying for the room online. I would have went to a nicer hotel if I wanted to spend more on a room.

Under construction

This property is under construction , not only is it Extremely loud in the morning. The toxic odor from the carpet glue made me sick. I left in the middle of the night to check into a different hotel . I began getting a horrible headache, and dizzy from the odors and chemical smells . They did not tell Me untiI I arrived that it was under construction we arrived late and did not want to try to locate a new hotel, but it became unbearable by 1 am and we left for another hotel So not stay unless the construction is completed

I could hear a water pump every 15 seconds and got little sleep. was not able to use the fridge or microwave.

Our experience was OK. There was remideling going on but we were told our side if the hitel was done. Yet there was still drops of paint on the floor and in the tub. The tub was clearly very old and the toilet ran all night. The carpet was new and the bed was comfortable.

Not a good place to stay at this point because of the reconstruction.However the staff was excellent especially Jose. We checked in and we didn’t like it so he allowed us to cancel. Not to many places would do that.

They had a crew painting. The doors were WIDE OPEN in the morning freezing the hallway. The crain truck was taking up the parking lot. All necessary I suppose.

I liked that it had a breakfast buffet

They ate redoing the hotel so you cant park out back andbthete were no spaces out front. I had to move the car twice while i waited for a parking space

ok but not great. very nice staff.

perfect

The pool was out of order and the refrigerator had mode on the door. I don't think will be using Hotel.com anymore because I use to be able pay when I get to the the hotel. So if I don't like the I can canceled. This is the second time I got a room that it wasn't nice.

Very nice, comfortable and clean!