Staff was polite and greeting us whenever they would see us. Room was well-maintained, no concerns. Pool area floor needs maintenance, quite hard and with loose pieces that makes it rough when you walk barefoot. But the pool itself, hot tub, and water slide were great.
We realize sports teams with teenagers staying there is expected, however there was no effort to enforce any rules or hotel etiquette. The pool area got non-family friendly with a dozen teenagers playing rough in the pool, diving hard and simultaneously (which is not allowed) and splashing the whole area, including people sitting on the chairs and babies in bassinets to the point where the water went outside the doors and into the main lobby and had to be mopped.
The kids were also running and playing tag across floors for hours without anyone stopping them. We actually had to confront them ourselves around 10pm when we saw no signs of them stopping, which they fortunately did after that.
Breakfast is very basic, with limited choices -even compared to other Days Inn hotels in Canada. However, the attendant was always extremely helpful with everything we needed.
Overall, reasonable value for the money spent, but would seriously consider spending a bit more somewhere else, if they would be able to address similar issues more effectively. We have stayed in numerous Days Inn hotels and it’s the first time we were not feeling fully satisfied with the experience.