Overall Ratings & Reviews Embassy Suites by Hilton Scottsdale Resort

Great place to stay

My only dings on this hotel were not all the elevators were working (possible maintenance was happening) and due to the 115-120 degree heat the air conditioning didn’t cool adequately. Other than those, the hotel was great. Beautiful layout and rooms.

Best hotel of our trip

It was a quiet getaway while the grandparents watched the kids

The service was great, no complaints at all. The place is dated but the price is excellent, however the elevator wasn't working near my room so it was the stairs the first day but it was fixed eventually. The room was tidy but underneath the bathroom sink there was used toothpicks and hair in the tub. The AC was awful and made the room stuffy but again the house keeping was prompt and the front desk were professional.

Smells bad ( mold ) no A/C, and towels are smelling like bleach

I have neurophy on my feet. I don't wear socks and shoes much. on the 2nd. mid-day my wife noted my feet were blackened on the bottom's. the 3rd. day I wore socks. the next day my socks were pure black. then I realized the carpeting was very, very dirty. from then on I wore my shoes. when checking out, I showed the manager them. he was very sorry and knocked off the resort fee. we have stayed there dozen's of times over the last 15 years. well go again but request a clean floor.

staff kept walking into our rooms while we were sleeping, also loud speakers making repetitive bird sounds by the pool all day/night. LOVED the dining options and complementary happy hour, rooms were also amazing.

Toilet is leaking

The AC was out and the temp was over 100 those days, the bathroom door was broken and we had to move rooms at 2am because our room had roaches. The restaurant food in the club was very nasty and it made me sick. The hospitality was great and the pools were cleaner than the rooms.

Great staff and room, pools were nice as well but the A/C didn’t go below 78 and it was 100 Degrees outside.

Not the cleanest restroom/shower. A/C didn’t work properly the entire stay but actually went out the day of 6/13-6/14. Only offered reimbursement of resort fee. Which wasn’t sufficient.

Excellent

Bartender Holly is amazing! her cocktails were always so good, and she's ver

Great property. The amenities were wonderful and the location was very accessible. The breakfast buffet was also delicious and even had a few vegan friendly options for my sisters; however, I wish there were more vegan options that can be included in future menu. The suite was very spacious and the beds were very comfortable. The carpet was a bit dirty and our feet were blackened after a few minutes of walking on it, so we would appreciate if the carpets were cleaned or shampooed more regularly, especially for families like ours travelling with younger children who like to play on the carpet

The pool was amazing! My kids loved this place! Breakfast was awesome! I loved housekeeping.

I loved how fast and efficient they were. This location is very close to many of the other cities in the area- definitely worth checking in to this hotel!

Free breakfast Easy access to site seeing area

We were so happy to see the maid service back in operation on a daily basis. They did a great job.

The hotel is outdated, sliding doors were very sticky, bathroom, fridge, and coffee maker were still dirty. Our AC got shut off on the second night and it got very hot and muggy. I had to ask the front desk to turn out AC back on which they did. The good things about the hotel is that the beds were very comfortable, the swimming pool, reception hour, and the breakfast buffet were what made us forget about the problems and continue to stay at the location. But seriously, the hotel needs to be renovated to make it more comfortable.