Overall Ratings & Reviews Extended Stay America Premier Suites Ft Lauderdale CypressCk

It was nice

Friendly staff, very helpful and could easily dorect me ti services in the neighborhood (dry cleaning and haircuts)

Well at 5:15 the alarm went off, I got scared thought the hotel was on fire! I just wanted to rest before I went to work

When i first arrived i noticed the lobby had a funny sent as if a dirty my was used ,but no mind to me once the room was clean and had no sent. When i arrived in the room it was fairly clean but the bathroom. Oh the bathroom was nasty the mildew had taken over the shower and the toilet reeked of urin. Then to add to that the pool was out of order and it seemed out of commission for a while that should've been stated i would've stayed at a different hotel I have pictures but the app wont allow me to upload them.

I couldn’t and didn’t stay on the property. The hallway had a strong odor of dogs, and the room was not cleaned properly. There were stains running down the kitchen cabinets, and the stove still had residue from previous use. The bathroom was absolutely unacceptable—there were visible urine stains and mold in the bathtub, which also had hair left behind. Overall, it was the most disgusting place I have ever booked. I do not recommend this property to anyone.

First thing I check in the room they gave me a room that wasn’t clean then employees where fighting! Then the room had roaches, te control wasn’t working!

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Put me in harm

Bad front sdexl guy the manager

Dirty and they don’t have no type of saftey measures

The room was dirty. Dust, uno cards and spider webs below the bed. Molds on the bathroom tiles. The exterior of the windows had green moss . The appearance of the room indicated that it has not been cleaned or cleaned properly for a while. Worst of all. There was a cleanliness check card on the wall signed by a manager. Crazy, which manager approved a room of that condition. The pool was shut down. Leaves, moss and mosquitoes were evident. The condition of the pool suggested it was inoperable for more than a month. A notice that the pool is not operational should be published on Expedia and the other booking and advertising sites. We got to the hotel at 8pm. Hours after checking time. Tired from a long flight. On checking in the front desk officer indicates that the room we book is not available. I proceeded to ask why, since it was booked a week in advance and paid for. Her response with an attitude was and I quote. "I can only tell you what we have and what's on the system." Then she ask. "What you want to do?" The property states free breakfast. After checking in we were informed that the breakfast is on the go breakfast. Each morning we got a sugary muffin and granola bar. Smh. No security, the carpark was very dark at nights. Employees were dressed in hoodie and head ties, couldn't differentiate between guess. I have stayed in various hotels in fort lauderdale and this was absolutely my worst stay and hotel experience. Never again

We did not stay at this hotel! The room they offered was used and unclean. The front counter staff told us this was their only room available and cancelled our reservation and refunded our money. We were still charged for 1 night which should also be refunded ASAP!!!!! We had to book another hotel in the Boca area for my daughter's college graduation.

The night front desk lady barely spoke English and could not find the ppl in front of me reservation and almost couldnt find mine. Finally we got our key and headed up to what was supposed to be a 6 person room 2 double beds and a pull-out. There was no pull-out and the bathroom was so filthy that I wouldn't dare shower in there. Then a house roach, the small ones, crawled across the bed. We immediately left.

Rrrr

Was clean to bad the pool was close

Lala is excellent

This is the worst property that I have ever been to the swimming pool is dirty and nasty. The windows in the room have green mole on them. The hallway smells of urine disgusting never book that again.

Hotel is old and in desperate need of repairs

Proximity to freeway

My stay was fine but the cleanliness of the property was a bit disappointing and the presence of the police and for it to be South Florida the pool wasn't in service otherwise I enjoyed my stay.