I have never stayed at this hyatt but given that is less than ablock from 49ers stadium it is always booked full during football season. This weekend the game was played out of town and there was only a small conference the hotel was relatively empty. Because of that i was upgraded to the highest floor 14th and had an outstanding view. The staff was exceptional and accommodating. The room was clean and comfortable it is a bit worn but shower was hot and bed was comfortable. The only issue was TV signal was weak and reception was spotting at times. I will be back again.

All good. Friendly staff. Nice place for conferences at the convention center.

Very nice helpful staff. Bedroom clean and comfortable. Walking distance to Levi stadium

I really like the free room upgrade with the view of Levi stadium, I loved the comfortable and clean bed, extra pillows, and plenty of parking. Also being able to get coffee and having food options. I didn’t like that the room wasn’t thoroughly clean since I found a used open toothpaste on top of what appeared to be clean towels. I loved the security and the quiet zones throughout the hallways.

Great walking distance to the stadium very clean love everything about this hotel. I may stay again in two weeks.

Fridge in room wasn’t working

Great place to stay if you're attending an event at Levi Stadium

Great service all around.

Great proximity to Levi’s Stadium!

The room was terribly hot constantly for our stay.75-80 degrees inside the room with outside temperatures were 90 degrees

Restaurant servers were great!! The food was good too

Staff was very friendly, pool was large and kids loved it plus there’s a beautiful area to sit with the family at a fire pit in the evening. If you’re going to Levi’s stadium or great America this is the place to stay! Took us about 7 minutes to walk there. Place was clean but does need some renovation in halls (carpet, paint, etc). I thought beds were too hard but my family said they were great. One thing I wished they had was a separate trash for recyclables. But yes, I would stay again.

Ordered room service, fast and delicious

Not happy we were double charged for parking

Close to Levi Stadium for concert. Great staff.

Everything was good

The staff is usually very accommodating to my needs as I am a regular guest at this hotel but this last experience somewhat "threw me for a loop". During check-in, the front desk clerk took out the regular incidental see that she normally does but when I check my account the following day, there was an extra fee taken out and I'm not sure why. There was nothing that they could do to resolve it and they don't didn't have an answer for me as to why this happened. It was extremely inconvenient for me because it caused my account to overdraw. This is the only complaint that I have of the hotel, otherwise as I stated, the staff is usually very professional and they go the extra mile to make sure that I have everything that I need for my stay.

Love this hotel. Love the location, right next to Levi Stadium & Great America & easy access to the highways. The staff was friendly, the room was nice & we enjoyed the pool with our neice & nephews.

Great view and nice rooms

Vyb