Overall Ratings & Reviews Extended Stay America Suites Santa Rosa North

I have been to a few wxtended stays i am a construction guy and spend alot of time on the road chasin the hook. Number One e tended by miles. Stayed atvanother nearby extended stay nice buy nowhere near the place i stayed at. Parking good laundry works, stove works, elevator quiet. Front desk friendly and helpful. Very kool thanc.

Theres nothing spectacular about the room or my stay. But I will elaborate on the fact how clean the rooms are and how they pay attention to details and keeping so tidy. No matter what type of rom I get and I've been in them all....they are extremely clean, esp. the bathrooms & kitchen areas. I never have to worry about there being enough towels like at motel 6 where they are stingy n greedy with all the towels lol. Anyways and I never have to worry about the linens being stained up or looking funky cuz they are always clean:) and comfy! But yes hands down, they are pretty consistent with how well the maids do their jobs and do them well. So that's off to them Thank u ladies!

The kindness and helpfulness of Rosa, the staff at the front desk the evening I arrived, was outstanding. My stay was a result of a flight cancellation and rerouting, so unexpected. Because of Rosa's helpfulness, I was able to order a meal and have it delivered, and enjoy a comfortable night in your facility with my service dog.

I Loved everything about the property it was the staff the was rude

Stunk/stuffy/old cigarette burns on counter tops /counters rough and torn edges caught clothing/ floors dirty counters dirty

Shower was not working properly

Great

Comfy

Lack a lot of amenities in the room. Hair dryer etc.

Im staying here to find an apartment to stay permanently in Santa Rosa. Room is spacious, clean, and offers breakfast. Staff is pleasant.

Overall great stat

Getto

Close to my destination

Nice and quiet

The staff was very nice. Check in was quick and easy. We checked in at night. When we got to the room our 2 children were ready for bed. We opened the pull out couch so they could go to sleep. The sheet was very wet. It was wet enough that the mattress was also wet. We called down to the front desk. She was very nice and said she will take care of it. That was the last we heard of it. Luckily we travel with an air mattress since you never know. The kids had to sleep on that. The room smelled like wet linens after that. I put the sheet outside in the hallway where it sat for the entire day until someone moved it to the emd of the hall.the sheet was also stained.

The hotel is located on a beautiful hillside covered in oak trees. One night we heard two owls calling to each other.

The staff stood out, they were friendly and accommodating.

Did not get to stay there while I was in lobby after traveling for 5 hrs had to pee they ignored my urgency and I ended peeing my pants in lobby They canceled my stay called police because I was rude telling them I was disabled and could not hold my urine was told to leave and that they reimburse my room I waited for police to arrive in wet pee pants on h who does that said they had no bathroom by lobby and wanted me to check into get room on 3 re floor but I could not control my bladder so I got kicked out embarrassed and humiliated

We stayed here many days in a row and loved it. One night a baby and children were making noise late at night and the manager changed us to a different and very nice room the very next morning as soon as we let him know! Great service! Very friendly staff ready to help!

Breakfast was only muffins and coffee.