The main hotel building is absolutely beautiful! So much history and character. The staff were all super friendly and helpful. The restaurant service and food was top notch for evening meal and breakfast.

Great hotel fantastic old halllots of character.

Unfortunately we discovered evidence of moth larvae under the bedside cabinets and curtains showing as threadbare carpet. Google AI confirmed larvae infestation. We saw a moth in the room which lead us to investigating. The Housekeeper assured us it was historical as are the cobwebs in the same area. We have discussed this with the Manager and he has given us a partial refund. We were offered a room change but the timing didn't work for us and the hotel was full. Our decision not to move is being used as evidence that there was no problem, but we had already stayed in the room. It was not just in our room as we checked with others in our party. Breakfast was lukewarm at best and served on cold plates, Coffee was so weak I had to put a double espresso in to get any taste. Staff were very friendly and accommodating, but solving the moth problem was not within their remit.

Beautiful building and setting!

Crew Hall represents the last Hurrah of Victorian and Edwardian country house revamps. The public rooms, foyer and chapel are architectural gems. But it have comfortable spacious modern bedrooms combining its historic charm with modern comforts. The rooms are spotless, the staff charming and the breakfast excellent. Have stayed before will stay again

The staff were all very friendly and helpful!

Beautiful period property with modern additional building which gives guests the best of both worlds. Stunning grounds, lovely spa facilities and enjoyed a hot stone massage. Food and drinks were spot on too. Perfect relaxing few days away.

We stayed in the old wing and the rooms are stunning. The staff were very friendly and helpful. Breakfast was delicious (for all different needs catered). House and garden are beautiful. Well worth the price if old architecture is some that interests you. 2 thumps up

Booked hotel for Spa. We arrived late afternoon, our room was quite a walk from the reception area to new building. The room was ideally situated near just above the restaurant and breakfast area. We used the Spa around 4:30 which was when the children were having swimming lessons. The pool was good, the jacuzzi was small and really only fitted two people. Sauna and steam room was good, but no shower available to use after use.there was an ice area and an experience shower which wasn't that impressive. The room was comfortable and clean. Breakfast was self service and could order some pancakes/porched eggs. Food was good. We went out to a local pub for Saturday evening meal

Very nice posh property.

Male Spa staff came across bored and unenthusiastic to the point of an inconvenience to ask questions until we went back later and the standards dropped even lower with the female member struggling to form words and pointing when asked where the jacuzzi was and how the lockers worked

Magdalena on reception always been kind and great attention.

Room wq very spacious. Sauna was great.

Gorgeous, we had an amazing stay. Loved everything about the hotel. Beautiful food, room, bar and spa.

Always stay here. Great location. Excellent buffet breakfast. Attentive staff and first class gym.

Breakfast opened too late The gym and spa didn't stay open long enough and gym didn't open early enough. I had to check out before 8;30 so I had to rush my breakfast and couldn't do a gym workout

We stayed in one of the feature rooms, the carpet was in areas threadbare, which I have never had in a nice hotel before) and behind the sofa the was dirt which had collected there for quite a while and that was threadbare as well, the room could do with a bit of a makeover and freshener up in the bathroom as there was black mold on shower door and tiles. Otherwise a lovely stay.

Definitely book a room in the old part if possible. The new wing is beautiful and clean....but it takes about 10 minutes from check in to find your room...but you'll need a map! Gorgeous grounds, food was delicious. Will visit again.

Everything was in excellent condition and the staff were helpful and friendly would definitely go again

The main building is really impressive and full of character. Gym facilities are excellent, and pool/sauna/steam room a treat. We didn’t eat at the hotel in the evening but the breakfast was great. Room was pleasingly spacious.