Overall Ratings & Reviews Extended Stay America Suites San Antonio Airport

Bugs

Nice

All was well

A good place to stay that is quiet.

These rooms are dirty. There are roaches in the bathroom and by the TV area. I paid for a non-smoking room, but as soon as I walked in the room, there was a foul smell of smoke. However the front desk service was impeccable.

Great friendly staff.

Nice staff. Clean rooms. Good price. Would def go back espcially compared to the other affortable options.

It was a good overall experience

Good

You get what you pay for!!!!!!!!!!!! The room was not up to date, the carpet was filty. Imoinging on everything. Breakfast was a small muffin with coffee!!!!!!!!!!!!!

All is good

Service was very low I won’t stay there again. Not able to get towels or sheets bugs kept appearing I swept up lots of bugs my 1st night there. I had to walk to the lobby to borrow the broom and dustpan. No one seemed to care that I was sweeping up the bugs in my room they were more concern about me bringing the broom and dust pan back

No public restrooms

First, the room smelled bad. Second, found two large roaches dead on the floor. Third, construction being done on the room nearby. Nice room layout but I didn't enjoy staying there and don't plan on returning.

Enjoyed stay

Comfortable hotel

Good clean room quiet place good response

It was a nice stay.

I didn't feel safe with the argument next door

I was in building 3 and twice the room key wouldn’t open door. Finally requested another room. Room smelled like Mary Jane, bed was wore out and sunk to floor and no shower knob to take bath or shower.