Overall Ratings & Reviews Extended Stay America Suites Seattle Bellevue Factoria

I stayed for one night and specifically chose a room with a kitchen. While the room did have a kitchen, there were no utensils or cookware at all — nothing for eating or cooking. On the positive side, I really liked the hotel’s location — it was very convenient and pleasant.

Paid $240 per night and it was by far one of the worst stays. Have stayed at better Hostels. Overall cleanliness was terrible. Stairs as d grounds were very dirty. Room smelled like smoke and noise level from neighboring rooms was bad. Very noisy

The place

Andrea was wonderful!

Dirty. The picture on the website must’ve been a newly painted and touched up room. The bath tub was cracked and moldy. Checked out early and now fighting to get my money back.

Not a good place to stay if your vacationing, dusty and dirty on the stairs and outdated, our room has missing drawer and trash from previous guest wasn’t taken out in the bathroom, sofa bed so old and no sheets i have to ask, and they store trash by the stairs and it stinks and cigarette butts everywhere and the lady that checked us out was kinda rude.

Great Area. Stay was comfy.

It was ok

Everything good!

Staff were so sweet and helpful. Room was clean and livable but nothing fancy. Overall good experience.

The staff was trying to be very helpful. But I requested 2 queen beds they had that, but it was upstairs. I asked if they had anything ground level, they tried there hardest to fine it was a no go. I said I would take the king with hide abed if it was ground level again, they tried there hardest with no lucky. So, I excepted the second level room, but it turned out to be the king with hide abed. I slept on the hide abed. I would have been better off on the floor. Two days later and I still have back pain & feel bruised today. There was no coffee machine, no hide a bed sheets, no trash can, I had to call for all of those items. It was miserable. If I was going to be 2 level, I needed my 2 queen beds. I was trying for ground level because I was traveling with my parents (87 years old ) with heart disease and leg issues. my dad had to take nitro to make it up 2 level, thankfully it worked for him. I did not know how to cancel my room to find a better solution which your staff had found for me at another of your hotels. I could not pay twice for one night. I would appreciate how to contact you to cancel if need be, all your staff could say was call you there are no numbers to call. You hide a bed is old and needs replaced it was like sleeping on gravel, no one space with out bumps.

Everyone is so kind and so accommodating

Everyone is so nice and so accommodating!!!

My stay was comfortable and good, however you do need a car if you are staying at this hotel.

It was a pleasant stay an love the. Cleanliness of my room price was a little high would’ve been better if it had a better breakfast, but can’t complain, I got to eat and it was quite nice

The room was in awful condition, drapes almost falling off, holes in the furniture. No ice to had anywhere I was left with 1 cup. Worst was getting into bed and after an hour I stared itching, from the bleach that hadn’t been rinsed off or used to much to wash the linens I had to sleep in my sweats to keep the itching from keeping me awake most of the night. I filed a complaint and the desk person agreed and apologized. No way to operate an hotel and charge what you do for a room. I checked out that morning to find a clean place to stay.

Very basic hotel in bad need of updating. Our room had a distinct odor which I can only attribute to guests being allowed to cook. There was some mildew smell near the tub as well. Beds were “ok” but mine squeaked. Pillows were flat. The blackout curtains could not fully block the bright LED lights outside - glad we had sleep masks. Definitely needs some upgrades and maintenance. We also got the vibe that shenanigans take place on property. A couple of times cars were parked in the driving lane (not parking stall), lights off, and people were in the car. Hmm…

Good quality and low price!!!

I’ve stayed in motels that were so dingy and outdated yet double the price of this stay. This place was clean, garbage bins were close by and always being emptied. Laundry room was updated and you could pay with card. The rooms had plenty of space for a comfortable long stay.

Clean room.